What are the responsibilities and job description for the Service Technician position at S&D Coffee, Inc.?
&D Coffee & Tea is currently seeking a Service Technician to join our Customer Direct Organization.
This position will be based out of the area Alexandria, VA and will perform installations and servicing of equipment.This position reports to the Area Service Manager and has no direct reports.
Primary Job Responsibilities:
- Installations of equipment for new accounts.
- Completes service calls as dispatched from Concord.
- Performs preventive maintenance and sanitation of juice accounts.
- Performs Brew Analysis.
- Supports National Accounts Service Calls.
- Develops relationships with customers by listening and resolving issues.
- Maintains adequate inventory of spare parts in vehicle.
- Responsible for general upkeep of vehicle in accordance with company policy.
- Performs other duties as assigned by Area Service Manager or VP, Service Division.
Good driving record.
Strong verbal communication skills.
Self-Starter, able to work in a fast paced environment.
Strong work ethic.
Ability to interact with all types of individuals from different cultural and ethnic backgrounds.
Willing and able to be included in rotation for on call (night and weekend) responsibility.
Well groomed and professional in appearance.
Mechanical aptitude, ability to troubleshoot.