What are the responsibilities and job description for the Desktop Support position at S2S Soft LLC?
Job Title:: Desktop Support
Location:: Englewood, CO (Onsite)
Duration:: Contract
Job Description:
. Preferred relevant work experience 3-5 yrs
- Excellent knowledge in remote desktop support
- Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone.
- Good knowledge with windows 10
Performs upgrades as directed to ensure the longevity of equipment
- Test computers to ensure proper functioning of computer systems.
- Adhere to policies as per corporate manuals and directives.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
- Good Knowledge with software distributions tools.
- Must be comfortable working in 24*7/On-Call environment.
Provide assistance needed from Top level Management, CEO and VP level Users
- Knowledge of Active Directory, MS Exchange, SCCM , Dell Command Center
- Knowledge of MS Office Suite 2016/365, One Drive
Knowledge of Apple/Android Mobile devices, intunes
- ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
- Assists staff with installation, configuration and ongoing usability of computers and peripherals within establish
Job Types: Full-time, Contract
Salary: $13.00 - $27.00 per hour
Schedule:
- Weekend availability
Ability to commute/relocate:
- Oklahoma City, OK: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Desktop support: 4 years (Preferred)
- iOS: 4 years (Preferred)
- Windows: 4 years (Preferred)
Work Location: One location
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