What are the responsibilities and job description for the Supervisor position at Saf-T-Swim?
Saf-T-Swim offers a fun environment where you can make a difference for others in a rewarding environment all while getting paid. We teach life-saving swimming skills, but our company culture is laid back. We get to work with children every day, so each day is full of smiles, laughter, and just being silly. Our staff are paid to make a splash, literally!!
We’ve been doing this for 35 years, and we are not only Long Island’s #1 Swim School, but we are also number one at treating our staff like family. We want to extend our family, so if you are looking to have fun, change lives, and get paid doing it then we want to meet you.
Join our team today and ask about our $100 Signing Bonus!
Join our team today and ask about our $100 Signing Bonus!
Job Description
The Supervisor oversees and directs team members to ensure customer service, sales goals and Saf-T-Swim training standards are met daily. In the absence of the management team, a supervisor is responsible for the efficient and overall operation of the Swim school. They support the Manager’s daily operational plan through accurate scheduling, motivating, training and coaching team members to achieve results.
Responsibilities
- Model excellent customer service skills and coach employees to do so.
- Supervise and direct employees based on daily schedule and their role requirements
- Recommend hiring, disciplinary actions, promotions and recognition for team members.
- Schedule and conduct on-going training.
- Resolve customer/employee issues professionally; escalate to management team when necessary.
- Ensure all sales associates and instructors are following proper policies and procedures.
- Perform Administrative duties and conduct Facilities Checklist daily.
- Maintain Inventory and merchandise displays.
- Maintain facility and ensure overall cleanliness and safety standards are met.
- Perform required opening and/or closing, cash handling and banking procedures.
- Perform other duties as assigned.
Qualifications
- Excellent time management skills.
- Previous Supervisory experience a plus.
- Ability to work a flexible schedule including day, evening, weekends and/or holidays.
- High school degree or equivalent.
- Consistently work 30 hours a week, not to exceed 40 hours.
- Regular, dependable attendance and punctuality.
- CPR/Lifeguard certifications.
- Legal documentation establishing your identity and eligibility to be legally employed in the US.
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Physical Demands:
- Occasionally, must be able to lift and/or move about 25lbs and
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