Front End Head Clerk

Primary Shift will be 3:30 pm to Midnight

As a primary contact for Safeway customers, the Front End Head Clerk provides friendly, courteous, and helpful service. The Head Clerk may be assigned one or more specific areas of the store to coordinate. Supervises the work of all store employees. The Head Clerk is in charge of the store and has the authority to make necessary decision to operate the store at maximum profit, efficiency with superior customer service. The Head Clerk conducts store walks to ensure store standards and conditions as defined by company policies.

Front End Head Clerks are responsible for the following job duties:

1. Provides customer service as defined by the employer within the scope of the position and within company policy. Trains, observes and coaches all employees to ensure the highest standards of superior customer service are being met.

2. Supervises store employees in the presences or absences of Store Manager.

3. Responsible for handling emergencies, customer complaints, employee or customer accidents according to Safeway guidelines and policies.

4. Responsible for afternoon replenishment of out of stock shelf conditions and out of stock count.

5. Position is high stress and requires a high degree of flexibility.

6. Must have a basic knowledge of company rules, policies and procedures, and union contract.

7. Performs complete store walks, delegate tasks and follows through to ensure completion.

8. Monitors in stock conditions and replaces product as needed.

9. Assists in maintaining a clean and safe work environment within the store.

10. Assists cashiers with computer, register, and scanner problems.

11. Responsible for performing basic office functions.

Job Type: Part-time

Pay: $22.51 per hour

Benefits:

1. 401(k)
2. Dental insurance
3. Employee discount
4. Health insurance
5. Paid time off
6. Vision insurance

Shift:

1. 8 hour shift
2. Day shift
3. Evening shift

Weekly day range:

1. Weekend availability

Education:

1. High school or equivalent (Preferred)

Experience:

1. Customer Service: 3 years (Preferred)

Work Location: One location