Third Person in Charge

PURPOSE:

The Third Person in Charge is responsible for the operations of the entire store when the Store Director and Assistant Store Director are not present. The position is one of the job classifications from which candidates for retail leadership development training are typically selected, the successful completion of which may lead to
advancement into store management. The Third Person in Charge provides customer service, administers training to new employees, coordinates with others to determine hiring needs and to identify and select candidates for interviews, and assists with merchandising execution for the store. The Third Person also coordinates with the late shift employees in directing the day to day activities of the late shift when the Store Director and Assistant Store Director are not present, including assessment of daily operational needs and training personnel. Assists in ordering, receiving storing, pricing, stocking and merchandising.
KEY ACCOUNTABILITIES:

• Works primarily closing shifts to run total store operations in the absence of the Store Director and

Assistant Store Director. * Works with the Assistant Store Director on center of store operations and fills in for Assistant Store Director on their days off, when the ASD is filling in for Store Director, or while the ASD is on vacation.

• Overall management responsibility for the total store operation, including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and Assistant Store Director.
• Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Acts as the liaison between the Store Director/Assistant Store Director and the late shift operations to ensure smooth operations of the store.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with late shift employees/department leads in planning, organizing, and directing day-to-day operations of the store during the late shift and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.
• Coordinates with Assistant Store Director to prepare “things to do list” for night stockers for closing shifts; prepares “things to do list” for day stockers for day or mid shifts.
• May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.
• Build and execute marketing and merchandising plans for the store working with Head Clerks, PIC’s and food clerks.
• Ordering for displays and working with day stockers to minimize out of stocks.
• Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Trains Head Clerks/PICs for possible promotion to Third Person in Charge.
• Support the Store Director with the overall success of the Company’s Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers Page 2 of 2Job Description- Third Person in Charge06/2018
• Coordinates with Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs by ensuring positions are posted, interviews are scheduled for the Store Director, Assistant Store Director, or Third Person with candidates, and the onboarding of new hires takes place after hiring decisions are made.
• Ensures that the required web-based training is administered to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees and maintained in personnel files.
• KNOWLEDGE AND EXPERIENCE:
• Education Level:
• High School Diploma (or equivalent)
• Experience Level:
• Four or more years Retail experience required Retail grocery experience preferred
• Skills and Experiences:
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations
• Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.
• High degree of initiative and sense of urgency.
• Available to work flexible hours (am/pm shifts).
• Ability to work independently and as a part of a team.
• Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.
• Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Requires the ability to judge and react to business activity.
• Requires knowledge of basic math and weights and measures.

TRAVEL REQUIREMENTS: NONPHYSICAL ENVIRONMENT: * Ability to stand and walk for long periods of time.

• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Must sit, stand or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• May use calculators, keyboards, telephone, computer and other office equipment in the course of normal

workday. * Stooping, bending, twisting, and reaching may be required in completion of job duties.

• Workday is fast paced; holiday, evening and weekend work may be required.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified

Job Type: Full-time

Pay: From $26.50 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Experience:

• Retail: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Multiple Locations