Claims Administrator

Overview:

SageSure is looking for a process-driven individual to drive consistency in our vendor payments, data collection and ability to support our partners and their needs for claims. This business minded, technology savvy person will play a key role to ensure we execute to consistent processes to ensure timely and accurate payments to our vendors, as well as preparation of vendor performance data. The ideal candidate must be able to work proficiently in multiple systems, have a strong learning agility, and be able to aggregate information for use by others. As SageSure's Claims team grows, you'll be a key part of ensuring we scale with a business technology focus to drive us into the future. If you're interested in joining our Claims team at an innovative insurtech, we'd like to hear from you.

What you'd be doing:

• Ensures timely payment to vendors
• Reviews output of bill auditing and prepares invoice files for entry into claims system
• Manually processes some vendor payments
• Prepare monthly billing files for claim handling fees using data from multiple sources
• Reviews claims system for accuracy of vendor payments entered
• Responsible for preparing vendor Data and Reporting for vendor manager
• Uses multiple sources to create vendor scorecards against KPIs
• Supports vendor manager, Claims leadership, and corporate finance with research and Claims financial data as needed
• Supports compliance and SOC efforts as they relate to Claims ALAE payments
• Works with FP&A to ensure actuals and reforecast projections align with Claims model and ALAE expenses

We're looking for someone who has:

• 1 or more years of claims or vendor support experience
• Experience with business intelligence tools
• Exceptionally Proficient in Microsoft Office products and Smartsheet
• Experience of working with stakeholders at various levels of seniority
• Adaptable and willing to learn on the job
• Knowledge of the Insurance and Reinsurance markets, or experience in a similar environment
• Working knowledge of claims processes and operating models, or experience in a similar environment

Highly preferred candidates also have:

• Property Claims experience to include catastrophe
• Process mapping tools and techniques
• Professional designations

About the Claims Team at SageSure:

On SageSure's claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. Within our rapidly growing organization, you'll execute a leadership commitment to launch a market-leading claims function unlike anything in the industry. With resources and autonomy to leverage your knowledge and experience you'll build a comprehensive experience transforming the traditional claims experience – taking it from a mere transaction to a personal relationship. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.