Program Director

POSITION TITLE: Program Director

REPORTS TO: Administrative Director

JOB SUMMARY:

The Program Director is responsible for the day-to-day oversight of the Supportive Housing program. They ensure the program’s financial charts (Low Income Housing Tax Credit and subsidy) are in compliance. As a member of the hospital management team the program director is responsible for participating in the maintenance of the quality standards of patient care and assuring a safe and health-promoting atmosphere. In collaboration with the Administrative Director is responsible for round the clock administration of the program, including supervision and managing of all non-MD personnel, budgeting and program activity. The Program Director will ensure full compliance with DOHMH, OMH, DHS and/or HASA and JACAHO standards and regulations on program operations, clinical standards of care and practices, and administrative program operations responsibilities.

KEY RESPONSIBILITIES;

1. Provides administrative and clinical supervision to staff of the residential program(s) under his/her responsibility. Records supervisory notes in electronic record.

2. Plans, develops and monitors daily operations of program.

3. Participates in the development/coordination of policy and programming relevant to the programs as well as the Residential Services as a whole.

4. Assignment of cases to staff to insure prompt patient care and equality of caseload.

5. Collects and records monthly revenue, and maximizes all revenue collection.

6. Participates in personnel decisions including the hiring, disciplinary action, promotion, and transfer of staff.

7. Oversees and ensures full compliance with documentation of patient care (charting) by all staff members within the program.

8. Coordinates and provides staff training and development.

9. Provides on-call coverage (24/7) for the program.

10. Responsible for maintaining compliance with NYS/OMH, JCAHO, NYC/DOHMH, and other regulatory guidelines as they pertain to the program.

11. Participates in preparation and development of budget and ensures efficient utilization of budget resources.

12. Responsible for maintaining good community relations with neighbors of the program site.

13. Chairs the program’s case conferences, community meetings and staff meetings.

14. Serves as liaison with other Residential Services Units and agencies.

15. Responsible for maintaining program census by conducting timely screenings of applicant, including outreach and prescreening at inpatient units and shelters.

16. Responsible for maintaining adequate census levels.

17. Ensure and coordinates Low Income Housing Tax Credit (LIHTC) financial files are in compliance based on current LIHTC guidelines.

18. Adheres to SJMC and departmental policies and procedures; Additionally, adheres to policies related to Infection Control, Patient Safety, Confidentiality, Patient’s Rights, Advance Directives, Disaster Protocol, Safety and Fire Prevention, Attendance and Punctuality

19. Completes other assignments given by the Administrative Director or the VP of Residential Services.

CORE COMPETENCIES:

· Crisis Intervention

· Trauma Informed Care

· Demonstrates effective clinical supervision techniques

· Maintains safe environment for clients and staff

· Client Assessment (High Risk)

· Demonstrates effective administrative supervision techniques

· Works with case managers and tenants to ensure entitlements (SSI, SSD, PA, SNAP, Medicaid, HEAP) are activated

· Responsible for accurately reporting and investigating all client incidents

· Participates, tracks and monitors all PDCA cycles, and any audit-related corrective action plans

· Ensures tenant apartments are fully equipped and that safety features including smoke detectors, locks, CO detectors, fire extinguishers) are in place and functional

· Trains and supervises staff in ensuring comfortable and attractive tenant apartments. Provides hands-on support to tenants in apartment care/skills training.

· Collects monthly apartment checklists from staff. Makes random checks to ensure safety and overall quality conditions in apartments.

· Organizes community events for tenants including socialization activities

· Responds in a timely and accountable manner to tenant grievances/inquiries from funders and regulators

· Completes annual performance evaluations for each staff member.

· Ensures adherence to SJMC policies, procedures, documentation and quality of care standards

· Cultural competence/cultural humility

· Ensures timely documentation

· Demonstrates proficiency in Microsoft Outlook, Word and Excel

· Demonstrates professionalism

· Demonstrates safe driving skills

· Demonstrates understanding of and compliance with hospital policies and procedures related to Infection Control, Patient Safety, Confidentiality, Patients’ Rights, Advance Directives, Disaster Protocol, Safety and Fire Prevention, Attendance and Punctuality

· Identifies and reduces unsafe practices. This may include reporting unsafe practices, holding accountable the adherence of safe practices, or providing feedback for ideas for safer practices.

· Prevents Hospital Acquired Infections by appropriate hand hygiene. This may include fostering hand hygiene initiatives and holding staff accountable for appropriate hand hygiene.

· Participates in hospital-wide quality initiatives to improve patient safety.

· Demonstrates knowledge of and participates in, the department’s quality improvement initiatives.

· Demonstrates knowledge of incident reporting procedures and seeks supervisory assistance with same knowledge.

EDUCATIONAL REQUIREMENTS:

• Master Social Worker or in related field.
• Professional Licensed Social Worker or Licensed Mental Health Counselor preferred.

REQUIRED EXPERIENCE/SKILLS:

• Minimum 5 years clinical, administrative leadership and supervisory experience required.
• Demonstrate good clinical assessment, diagnostic and treatment skills
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Excellent time management skills
• Ability to perform in a busy, changing, multi-tasking work environment.
• Proficiency in electronic health records and information databases, retrieval and analysis of data

COMPUTER SKILLS:

• Proficiency in Microsoft Office Suite (Outlook, WORD, Excel and PowerPoint)
• Proficient in database navigation

Job Types: Contract, Part-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift

Work Location: In person

Salary : $80,000 - $90,000