FWS Student Worker, Financial Aid Office 2022-2023

Job Description Summary Assist the Student Financial Support Center in day to day operations relating to student(s) / families visiting the office and general support of staff. Job Description Responsibilities: Student(s) assistants will be responsible for: Greeting students, families, faculty, and staff visiting the Student Financial Support Center Assisting with sign in and appointment setting based on the needs of the individual Communicating accurate wait times for guests as well Collect, sort, and process incoming and outgoing mail Office work including but not limited to filing, copying, scanning, and collating Maintaining a clean and organized office area Answering phones as needed Monitor traffic, trends, and observations to communicate with supervisor Provide exceptional customer service Qualifications: Must have Federal Work Study Award Excellent customer service skills with a positive attitude Punctuality is a requirement Must maintain strict confidentiality Skills: Experience with MS office Excellent interpersonal and time management skills Excellent oral communication skills Excellent organizational skills Ability to engage with a variety of constituents (current students, alumni, faculty, etc.) from many different cultural backgrounds. Demonstrated critical thinking skills and ability to work collegially and collaboratively within a team, and able to react and adjust quickly to changing conditions. Abilities: Ability to be flexible with a changing environment. Why Work at Saint Leo? What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE! We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time). Inclusive Group Health Plan (Medical, Dental, Vision) Group Health Plan features include Teledoc, Surgery Plus!, Wellness Incentive Program, Nationwide Pet Insurance, just to name a few! Health Reimbursement Account (University Paid!) and Flexible Spending Accounts (healthcare and dependent options) Tuition Remission (Employee, Spouse, and Dependents)* Tuition Exchange opportunity for dependent of employees* Paid Personal Leave (Sick, Vacation, Holidays) 403b - Annual match 3%-9% of pay based on employee’s contribution. University match and fully vested within one month of hire date. Basic Life and AD&D Insurance valued at 30k (University Paid!) Income Protection Benefits after one year Additional options for supplemental insurance *Eligibility based on meeting required service period Top Workplace Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay’s Top Workplaces by the Tampa Bay Times. The Top Workplaces in Tampa Bay program was created by the Tampa Bay Times and WorkplaceDynamics. The companies in this survey were ranked based on leadership, compensation and training, workplace flexibility, and diversity. One of the Top-Ranked Universities in Florida One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths. We are traditional, but we are cutting edge Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community. Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of international consequence—ranked one of the best regional universities in the South by U.S. News & World Report Our Tampa-area campus remains committed as ever to student-centered liberal arts education, and is strengthened by the global reach of our regionally accredited online programs and Education Centers in seven states across the U.S., including on many military bases. We are Catholic, but we are for everyone Our determination to make higher education more accessible to all has made Saint Leo a world leader in redefining the 21st century university. Saint Leo now serves more than 16,000 students from 49 states and 86 countries—ranking us among the five largest Catholic higher education institutions in the United States. Saint Leo is also one of the nation's 10 leading providers of higher education to the U.S. military. While we are proudly Catholic, we teach students not because they are Catholic, but because we are Catholic. And our faith compels us to imagine and contribute to a more socially just society. Non-Discrimination EEO Statement Saint Leo University has a strong commitment to principles of equal employment opportunity and equal access to education. Saint Leo University does not discriminate on the basis of age, color, disability, ethic origin, genetic information, sex, gender, national origin, race, religion, or veteran status, or any other category protected by federal, state, or local law in its educational programs, admissions policies, financial aid, employment, or other school administered programs. The policy is enforced by Saint Leo University and by applicable laws such as Title IX of the Education Amendments of 1972, Title VII and Title IX of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act, Age Discrimination Act of 1975, and Florida Civil Rights Act of 1992. The Title IX Coordinator information is as follows: Name: Vanessa O'Connell Office Location: Benedictine Hall, 3rd Floor, Office 327 Email Address: vanessa.oconnell@saintleo.edu and titleixcoordinator@saintleo.edu Telephone Number: (352) 588-8406 Mailing Address: Saint Leo University Human Resources ATTN: Vanessa O'Connell 33701 S.R. 52, PO Box 6665, Saint Leo, FL 33574 The Director of Accessibility Services and the Section 504 Coordinator, Michael Bailey, may be contacted at michael.bailey02@saintleo.edu. Note: Questions regarding job application status can be sent to hr@saintleo.edu. The above contacts are listed specifically for Title IX and/or Accessibility concerns only. The University has developed the 'Title IX Sexual Harassment Grievance Policy' to address any Title IX related allegations of sexual harassment. The policy can be found on the University website. A written/hard-copy version of the policy is available upon request from the Title IX Coordinator. Links Campus Security & Safety Employment Site