What are the responsibilities and job description for the Shift Leader position at Saladworks Doylestown?
The Shift Leader helps ensure that the restaurant operates smoothly and in a high state of cleanliness while learning the business of restaurant management through on the job training. He or she will learn to manage and train the staff to ensure they provide exceptional service to customers in a timely, courteous, efficient, and accurate manner and that they follow proper sanitation standards and keep all areas clean and sanitary at all times. In addition, the Shift Leader will interact with customers and learn to manage restaurant finances and execute cost control systems.
The ideal candidate for this position has a high school diploma or high school equivalency diploma with at least one year of restaurant experience. Previous management experience in a hospitality, food service, or customer service position is highly preferred. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.
RESPONSIBILITIES
- Oversees production of food according to sanitation and quality standards
- Manages and mentors staff, including recruiting/hiring/training of all employees, managing issues of discipline/termination, ensuring ongoing training/education, etc.
- Manages supplies and ensures orderly work areas
- Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
- Ensures compliance with all applicable federal and state laws and all company policies
- Addresses customer concerns and issues
- Prepares deposits and maintains a cash management system
- Ensures compliance with cash control procedures
QUALIFICATIONS
- High school diploma or high school equivalency diploma preferred
- One year of relevant experience preferred
- Experience in supervising and managing staff preferred
- Point-of-sale (cash register) and credit or debit card processing skills
- Excellent communication skills, verbal and written
- Able to bend, kneel, squat, stand, and lift heavy objects as needed
- Able to work days, evenings, weekends, and holidays