Employee Data Analyst

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Recommend and plan for improvements, enhancements, and new applications to the Workday system. Determine solutions and opportunities to meet emerging ES/business priorities and requirements. Centralize resource for testing all agreed upon configuration changes.
• Assist in testing configuration, and implementation of new projects, enhancements, and interfaces
• Coordinate and complete global E2E UAT for Workday updates to ensure security access, business processes, and mass loads (EIBs) are functioning as expected
• Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools
• Solve issues, perform root cause analysis and resolve issues
• Serve as the in-house escalation point for advanced Tier 2 issues
• Writes advanced reports/dashboards in support of key ES programs
• Partner with internal customers to help drive adoption and enhance the value of Workday.
• Actively research for new enhancements and releases in Workday, and continually challenge decisions to deliver a Workday environment that is best aligned with the needs of a global company.
• Creates, maintains and supports a variety of standard and custom reports, queries and metrics to provide business insight into human capital data in line with reporting governance model
• Network multi-functionally within ES - and beyond - finding opportunities to provide thought partnership for processes, procedures, and training that will shape the way the ES operates now and in the future
• Assists in the training and on-boarding of new Employee Data Analysts
• Lead multiple projects
• Mentor junior members of the employee data team
• Act as a point of contact for issues that arise in the absence of the team's manager

• 2 years' progressive experience working in an HRIS system (Workday preferred)
• Workday Pro Certified (preferred)
• Intermediate Excel experience working with large data sets using sophisticated formulas and functionality
• Problem Solving: uses detailed logic to understand hidden problems and identify effective solutions without adding complexity
• Communication: Possess excellent presentation skills and confidence presenting to upper management
• Priority Setting: Ability to work well under pressure, handle various tasks in a fast-paced environment
• Customer Focus: Ability to work multi-functionally and handle multiple responsibilities with tight deadlines
• Detail Oriented: Focus on data accuracy and system integrity
• Demonstrable ability to lead and direct multidisciplinary teams to build impactful customer solutions

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