Member Specialist

Sam's Club
Longmont, CO Full Time
POSTED ON 12/9/2022 CLOSED ON 6/8/2023

What are the responsibilities and job description for the Member Specialist position at Sam's Club?

Position Summary...

What you'll do...

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.

Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.

Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.

Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.

Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

Primary Location...
1200 SOUTH HOVER, LONGMONT, CO 80501-0000, United States of America

Team member team member
Arby's -
Longmont, CO
Team Member
Wendy's - WOCS -
Craig, CO
Team Member
Del Taco -
Grand Junction, CO

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Member Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Expediting Skill

    • Income Estimation: $70,598 - $88,566
    • Income Estimation: $66,848 - $87,270
  • Inventory Management Skill

    • Income Estimation: $63,839 - $85,495
    • Income Estimation: $64,878 - $81,443
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Sam's Club

Sam's Club
Hired Organization Address Lockport, IL Full Time
Position Summary...Do you have a knack for helping people, following recipes and organization? Our Bakery / Packager ass...
Sam's Club
Hired Organization Address RAPID CITY, SD Other
Position Summary... Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest rea...
Sam's Club
Hired Organization Address RENO, NV Other
Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits, ...
Sam's Club
Hired Organization Address OMAHA, NE Other
Position Summary... Are you ready to help shape a member’s entire shopping experience by giving them a positive first an...

Not the job you're looking for? Here are some other Member Specialist jobs in the Longmont, CO area that may be a better fit.

Member & Customer Services Specialist

GEOLOGICAL SOCIETY OF AMERICA INC, Boulder, CO

Team member team member

Arby's, Delta, CO