What are the responsibilities and job description for the Merchandiser position at Sam's Club?
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary. Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding selfservice technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management. Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise. Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Competencies An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position. Inventory - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways. Technology - Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items. Models and helps others with technology services. Identifies shrink opportunities and problems with products, services and work areas, and takes steps to fix the problem. Properly maintains equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems. Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests. Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it. Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required. Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner. Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner. Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly. Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Job Description Merchandising Published On 04/29/2019 This job description supersedes all prior descriptions Page 1 of 3 SMFH12541 Physical Activities The following physical activities are necessary to perform one or more essential functions of this position. Observes associate, customer, or supplier behavior. Enters and locates information on computer. Communicates effectively in person or by using telecommunications equipment. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually locates merchandise and other objects. Visually inspects equipment. Safely operates large power equipment. Reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance. Visually verifies and reads information, often in small print. Stands for long periods of time. Work Environment Working in the following environment is necessary to perform one or more of the essential functions of this position. Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets. Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, sections of the facility which have temporary cracks, or areas under repair. Moves over slippery surfaces in the work area as well as other areas that may become slippery during inclement weather. May work with substances that require special handling Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions. Works varying shifts as required
Job Type: Full-time
Pay: $17.00 - $17.01 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Merchandising: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location