Communications Manager

About the role

This role is part of the External Communications team based out of the US. In this role, you’ll primarily be focused on three areas: product and tech comms, social media, and day-to-day operations. Familiarity with these areas is necessary, but deep expertise is not essential.

You’ll work closely with our product and tech comms lead on amplifying product launches and new integrations, inbound and outbound media relations, exec thought leadership, and overall technology storytelling. You’ll also work closely with our social media lead on content creation, monitoring, and reporting. We would rely on you to manage the team’s foundational operations as well - for example, keeping our activity calendar and media lists updated, tracking media coverage, and drafting briefing materials.

You are an excellent communicator and writer who can empathize with our customer audience and reach them with engaging content across both earned and owned channels. You are a creative thinker and problem solver who seeks to collaborate cross-functionally to drive outcomes. 

You have a bias to action and can ruthlessly prioritize to get things done. You have a keen attention to detail and are thorough and organized, especially when juggling multiple deadlines. 

Although you’ll have a full team behind you, you’ll have a great deal of autonomy and executive interaction. If you’re looking to build your experience across a wide range of external communications activities, this is a great position to do so!

This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara.

In this role, you will:

• Build relationships with key media, especially industry and tech trade, to keep Samsara top of mind with our customer base.
• Author numerous written materials including briefing documents, awards applications, social media captions, press releases, talking points, pitches, and more.
• Support social media activities such as community monitoring, publishing, creative, employee advocacy, exec thought leadership, reporting, and more.
• Keep a pulse on relevant news topics and industry trends for pitches and social media.
• Manage our bi-weekly Weekend Reading newsletter that is sent to employees internally.
• Partner with others on the team to execute Comms strategy for Samsara’s annual customer conference, Beyond. This specifically includes news announcements, on-site media activities and interviews, and other conference logistics.
• Maintain operational excellence for the team - e.g. manage team calendar in Airtable, daily coverage scans, update the Samsara website, track reporter moves, and more.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 5-6 years of experience in communications; at least 1 year of experience managing (or co-managing) a company’s social media channels.
• Exceptional writing ability.
• Outstanding project management and organizational skills.
• Experience in communications tools such as Onclusive, Sprout Social, Figma, and Airtable.
• Proactivity and close attention to detail.
• Bachelor's degree in marketing, communications, journalism, or related field.

An ideal candidate also has the following:

• Someone with agency experience is preferred.