Required Behaviors: (Is the ‘same’ for every position)
• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values.
These values are our culture, our identity as an or action. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our
mission.
Required Qualifications: (MUST HAVE: MINIMUM knowledge, technical skill, proficiency, training, license, education, experience, etc)
High school diploma or GED
Preferred Qualifications: (MAY HAVE: ‘higher’ education, leadership qualities, ‘special skills, etc)
• Previous receptionist, clerical and/or secretarial experience preferred
Duties and Responsibilities: (SPECIFIC summary of the work that will be performed, including end results and key means by which the end
results are achieved. Give an idea of the general nature, purpose and levels of skill and responsibility found in the position)
Consistently exceeds customer service expectations
Strong data entry and computer skills
When assigned, achieves necessary skills to support obtaining referrals and authorizations, handling financial
transactions, managing the patient’s medical records and clinic and hospital billing and
coding
Understands and follows policy and procedure
Builds productive interpersonal relationships in every encounter
Demonstrates teamwork
Actively participates in the department
Each employee is responsible for implementing SJRMC’s Service Standards into their daily work.
Safety Courtesy Effectiveness Stewardship
Other duties as assigned
Physical Demands and Environmental Work Conditions: (DESCRIBE: physical demands, adverse/hazardous, or unpleasant
conditions, work environment. Include the level / intensity / frequency / duration of exposure to these demands.)
• Must be able to see with corrective eyewear and hear clearly with assistance.
• Must be able to sit and walk frequently or for long periods of time; must be able to stand, bend, squat, climb, kneel,
and twist routinely.
• Constant use of the computer and keyboard
• Must be able to lift greater than 50 pounds and push 0-300 pounds frequently.
• Special Demands:
o Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families
in an attempt to ensure a safe, respectful environment that will support the delivery of care.
o Effectively copes and strives for balance when caring for acutely ill patients and families.
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