What are the responsibilities and job description for the Retail Sales Associate position at Sanders Jewelers?
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customer
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Basic understanding of sales principles and customer service practices
- Proficiency in English and Spanish
- Basic Math skills
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
COVID-19 considerations:
All customers must sanitize when coming in, mask must be worn while customers are in the store.
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location