What are the responsibilities and job description for the Supervisor position at SanMar Corp.?
Position/Title: DC Supervisor
Reports To: Assistant General Manager/General Manager
Location: Distribution Center
Supervision: Hourly Distribution Staff
FLSA Status: Salaried, Exempt
Grade Level: 40
Shift: 12:00pm - 8:30pm
Position Summary: The Distribution Center Supervisor is responsible for all aspects of his/her departments operations to include, but not limited to; planning, organizing, and monitoring the receiving, storage, order fulfillment, and shipping functions to ensure a smooth and consistent operation. The supervisor provides support to employees and, at the discretion of the DC manager, other departments as necessary.
Primary Duties and Responsibilities:
- Identify and coordinate daily activities to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
- Collaborate across departments to drive optimal productivity.
- Foster an environment in which diverse backgrounds are respected and valued.
- Oversee all aspects of the distribution center to ensure the products are processed and delivered in an accurate and timely manner.
- Provides day-to-day direction and development to hourly staff to include coaching, counseling, career development, and corrective actions.
- Conduct annual performance appraisals and provide continued feedback on overall performance.
- Interview and hire new employees.
- Analyze business and performance trends and metrics to develop solutions, programs, and policies.
- Continue personal growth and development by using tools, resources, and relationships with other leaders.
- Responsive to employee needs, including professionalism, respect, and consideration of others.
- Manages difficult employee situations in a professional manner.
- Regular and prompt attendance.
- Maintain safe, neat, and clean work area by adhering to SanMar safety regulations.
- Other duties as assigned.
Requirements for Position:
- Demonstrated ability to follow directions and change priorities or job duties as business needs require.
- Exhibits sound and accurate judgment.
- Demonstrates flexibility and the ability to quickly adapt to change in the work environment.
- Demonstrates accuracy and thoroughness and monitors work to ensure quality.
- Takes personal responsibility for own actions, keeping commitments, and asking for and offering help when needed.
- Strong conflict management skills.
- Strong interpersonal and negotiation skills.
- Excellent verbal and written communication skills.
- Be self-directed and motivated.
- Take initiative to identify and anticipate department needs and make recommendations for implementation.
- Must have exemplary performance regarding attendance, accuracy, and productivity
- Ability to work in high-demand, high-volume environment while meeting deadlines.
- Able to work both independently and within a team.
- Demonstrated verbal and written communication skills.
- Strong attention to detail.
- Comprehends verbal and written instructions.
Qualifications:
- 2 years in a lead or supervisor position strongly preferred.
- Bachelor's degree preferred, but not required.
- Should be able to read, write, and have sufficient ability to identify colors, sizes, quantity, label and SKU information and verbally communicate with customers.
- Bilingual (Spanish) is a plus.
Physical Demands:
While performing the duties of this job, the employee is constantly required to walk and stand. The employee is frequently required to reach with hands and arms, handle or feel, to pull/push, cart with product, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb, kneel/squat, bend and carry. The employee occasionally lifts and/or moves up to 50 pounds, and seldom lifts and/or moves up to 60 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Employee must be able to work in a high-volume, high-demand environment while meeting strenuous customer deadlines. Employee must be able to change priorities or job duties as needed and interact with employees at all levels.
SanMar provides opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.
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