What are the responsibilities and job description for the Account Associate - Advantek position at Sante Health?
A new opportunity awaits an Account Associate at Santé Health System in Fresno, CA. Supporting the Advantek department, this full-time position is directly responsible for assisting the Account Manager in performing administrative duties, implementations, renewals and working with internal and external customers.
QUALIFICATIONS
- High school diploma/GED equivalent required.
- Associates degree in business or related and/or equivalent experience preferred.
- Knowledge of medical billing, medical terminology and ICD-10 coding with knowledge of TPA or related industry.
- Proficiency in MS Office required.
- Must possess a valid driver's license and proof of insurance as travel will be involved.
CRITICAL SUCCESS FACTORS
Success will require well-developed competencies in these areas:
- Knowledge of TPA or related industry.
- Knowledge of medical billing, terminology and ICD-10 coding.
- Knowledge of broker/client practices as relates to these activities.
- Knowledge of public relations and client strategies.
- Knowledge of project management formal or informal with strong organizational skills.
- Skill in collaboration and cooperation with a strong service orientation and commitment to excellent customer service.
- Ability to be flexible, optimistic and open to other's points of view for collaboration in problem-solving.
- Skill in MS Office.
- Strong communication skills, verbal and written.
- Skill in correct spelling, grammar, punctuation and sentence structure to answer correspondence and prepare reports as needed.
- Ability to handle multiple tasks in an organized manner.
- Ability to respond to internal and external customers with a balance of compassion, integrity, discretion and sound judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for managing Fogbugz cases.
- Maintain broker and client contact listing.
- Maintain renewal dates and coordinate meetings.
- Maintain cost administration grid.
- Send high dollar notification to internal and external customers as necessary.
- Provide support for new business implementation.
- Collaborate with Claims, Benefit and Data Management teams.
- Attend health fairs, open enrollments and client offsite visits.
- Maintain clear, consistent and regular communication with internal customers regarding details associated with new business and revision activities.
- Will need to travel with use of personal vehicle.
- Attend team meetings as required.
- Participate in career enhancement opportunities by attending seminars, self-educating and conferences as requested.
- Keep abreast of changes in the TPA industry as relates to areas of responsibility.
- Maintain strictest confidentiality at all times.
- In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.
ABOUT SANTE HEALTH SYSTEM
Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.
Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.
Sante is celebrating over 25 years of dedicated service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you are right for this administrative position, apply now! We look forward to meeting you!
www.santehealth.net
Salary : $22 - $26
