What are the responsibilities and job description for the Gaming Technician - Cibolo position at Santikos Entertainment?
Provide maintenance and technical support for arcade, bowling, and other gaming amenities within the Entertainment operations of a movie theater. Maintain equipment to ensure that gaming areas within the Entertainment department function properly.
What would I be doing in this position?
Santikos Entertainment, Inc. is an equal opportunity employer. Santikos provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed service member status and any other characteristic protected under applicable federal, state or local law.
What would I be doing in this position?
- Maintain games, bowling, laser tag and Virtual Reality equipment to ensure proper operation
- Order and replace parts when necessary
- Inspect and perform “coin drops” on all games when on site to ensure proper operation
- Adjust payout percentages for cranes, merchandisers and redemption games
- Complete any daily technical logs
- Diagnose any “Out of Service” games within24 hours as reported by theatre management Provide root cause analysis on any payout variances from established standards, abnormal revenue trends and “Out of Service” games to theatre management team
- Ensure completion of daily and weekly preventative maintenance program
- Ensure continual compliance with all safety standards and procedures
- Provide consistent communication with theater management team regarding gaming issues
- Promote and maintain good working relationships with all Santikos employees and departments
- Other duties as assigned by the Theater Director
- High School diploma or equivalent. Associate’s or Bachelor’s degree preferred
- Minimum of one year of experience in gaming operations or similar field
- Ability to manage multiple projects and priorities simultaneously
- Ability to work under pressure amid distractions and interruptions
- Ability to lift heavy objects, up to 75 lbs. using proper safety techniques
- Ability to communicate effectively, both verbally and in writing
- Ability to address guest concerns in a friendly, courteous and cooperative manner
- We have a super-fun working environment!
- All team members get free movies, discounts, and other cool theater perks!
- We offer flexible work schedules for those seeking either Full-time or Part-time work. We work with student schedules!
- All Full-time employees are eligible for healthcare, disability, and life insurance benefits. Some of these benefits are offered at no cost to you!
- All team members are eligible for participation in our 401(k)-retirement plan. Our employer matching and contributions are generous!
Santikos Entertainment, Inc. is an equal opportunity employer. Santikos provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed service member status and any other characteristic protected under applicable federal, state or local law.
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