SAP Litmos - Solution Advisor, Content

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This position will be hired in to SAP Litmos, which will become an independent company under Francisco Partners in December 2022.

The primary purpose of the Solution Advisor- Content is to provide exceptional knowledge, guidance and coaching to account executives, partners, and customers during sales cycles and actively performing content presentations within their assigned region. To be successful in this role, the Solution Advisor - Content has thorough knowledge of how to engage with customers in all phases of the sales cycle, a great understanding of SAP Litmos Content, and of our competitive advantage. He/She is expected to stay current on the Litmos content product and competition and search for ways to be more successful in his/her role. Solution Advisors support other’s success through internal and external enablement, is a source of knowledge to everyone, as well as prepares and joins trade shows to drive great customer experiences.

As a Solution Advisor with your level of experience, you should require minimal supervision as related to all aspects of your position. You should be capable of working independently to complete all related tasks for your role. It is also expected that you can interact in a professional manner with your colleagues as well as partners and customers. You must meet agreed upon work times and deadlines. You will have a background in Salesforce and your training path into Litmos will be fast to complete the duties of your role given your experience.

EXPECTATIONS AND TASKS:

• Has excellent understanding of how to run a successful sales cycle, coach others, and influencing without authority.
• Has a thorough understanding of Litmos content solutions.
• Will prepare and provide focused support to sales and partner teams during sales cycles and in customer calls, extending the solution expertise of the team influencing solution strategies, and understands our competitive advantage for customers and prospects.
• She/he understands the requirements, related business processes and Go-to-Market (GTM) strategy.
• Responsible for the creation and delivery of customer facing assets and Litmos content presentations. Ensure high quality customer meetings. Showcase best-practice presentation techniques and scenarios.
• Support partners in the development of presentations to support their sales cycles.
• Always stay current on new product releases and market trends on providing world class sales support.
• Coach and mentor sales members of the team. Take an active role in enabling internal and external audiences about the solution while co-selling.
• Participate in creation and maintenance of key customer facing assets and knowledge inventory.
• Provide sales and presentation support of key marketing events.
• Exhibit agility and flexibility to meet business needs. Communicate relevant messages in a timely manner and with constructive feedback within the team.
• Mentor and enable sales teams. Implement best practices in responsibility area.
• Demonstrate innovative approaches to increase own and team productivity.
• Develop collaborative work relationships.

WORK EXPERIENCE:

• Sales/presales experience in selling business software and/or IT solutions
• Sales/presales experience with Salesforce preferred
• Learning management system (LMS) and eLearning content experience is a plus
• Experience working in a multi-channel go to market model

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Bachelor's degree in related fields (Business / Engineering or Technology)
• Product Solution Knowledge
• Presentation skills
• Completion of Sales Methodology training preferred
• Communication skills
• Teamwork & Collaboration

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 361189 | Work Area: Sales Support | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid