What are the responsibilities and job description for the Service Partner - Verizon position at SAP?
Requisition ID: 337264
Work Area: Presales
Expected Travel: 0 - 10%
Additional Locations: Any other location in the East Coast
Want to be part of something groundbreaking happening in SAP Services?
Imagine yourself as our Services Partner for Verizon.
What you’ll do, Job Summary:
The Services Partner position has a high level of responsibility and visibility and is seen by SAP Services Leadership as critical to writing The Next Chapter of Services.
Working hand-in-hand with the Global Account Director (GAD), the Services Partner owns the Services P&L at the account level and has full accountability for all stages of the customer transformation journey, across services sales, transformation delivery and customer success.
The role requires a highly motivated, senior professional with an enterprising mindset and strong business acumen who can cultivate relationships with the c-suite and partners, navigate comfortably across sales and delivery teams, and would like to play a central role in delivering our strategy. The role will orchestrate SAP resources to make the customer strategy come to life.
Key to your success as Services Partner will be:
Account and Stakeholder Management: Ability to work with the customer and focus on customer success, transformational outcomes, driving customer loyalty, satisfaction and renewals. Desire to lead people through a vision and drive the relationship at C-level in tight collaboration with the Global Account Director and/or Managing Partner and internal stakeholders.
Sales: Accountable for all sales-related activities including account planning, forecasting, reporting, opportunity origination, opportunity management and closing. Focus on expanding the SAP footprint at the customer by driving profitable revenue growth across all lines of business.
Delivery: Accountable for planning and delivery of all business outcomes, including scope and solutions within contractual obligations, quality criteria, on time and budget/margin requirements.
Leadership: Inspire customers, partners, and internal resources to secure timely results, integrating strong disciplines and collaborative outcomes.
What you will bring, responsibilities, expectations, and tasks:
Experience
Proven experience managing large, complex enterprise accounts, leading cross-functional teams and developing account plans.
Strong experience in constructing and implementing business transformation, innovation and application roadmaps that link technology initiatives to business growth strategy.
P&L management of large engagements a significant advantage. Deep relevant industry/domain expertise.
Soft Skills
Strong communication skills, able to effectively communicate in every environment, including informing and presenting to CxO level.
Influencing others with empathy: able to effectively communicate across cultures and audiences, using insightful questioning, storytelling and by showing empathy.
Digital leadership & tech savviness: managing virtual teams, leveraging social media, and embracing new technologies. Advanced networking capabilities and business development skills to balance customer deliverables whilst executing on SAP business growth strategy
#LI-Hybrid
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
