Billing Clerk II

Position Summary:    The office clerk performs a wide range of responsibilities that are covered by their maximum qualifications and competencies. The office clerk conducts a myriad of office support and administrative functions within the business office. This position could be responsible for different jobs in the office and cross-train in others. 

Duties:           

Patient Accounts      

• Answering phones, transferring calls, and paging as needed

• Admitting patients in computer for outpatient work as needed

• Assisting patients, resident, visitors, and employees with questions or needs

• Work with the patients who have questions about their payment schedule or account balances.

• Pick up charges daily from nursing department.

• Do charges for lab, inpatient, outpatient, Satanta outreach program, physical therapy, counseling, surgery, ER patients and pain management.

• Submitting tickets to GPHA for any new procedure charges.

• Communicating with nursing departments if any documents or documentation is needed for charges to be posted.

• Check all ER, outpatient demographics

• Making calls to patients or employers to obtain medical insurance or workers’ comp information. 

• Sort out charges, input them in computer.

• Assists with hospital and clinic AR

Assist in aspects of business office

• Assists with forms, doing spreadsheets and various other tasks as needed.

Continuous Professional Development

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise
• Participates in hospital meetings and services organizations as required

Education and/or Experience:   High School Diploma: Required

Experience:   Office experience preferred. Basic computer skills are required.

Certificates, Licenses,

Registrations:     None required but any held applicable to the program description will be evaluated.

Reasoning Abilities:   Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Working Conditions:

• Subject to many interruptions
• Large part of day is spent on computer entering date

Physical Demands:

• Occasional heavy physical effort (life/carry up to 25 lbs.)
• Prolonged, extensive, or considerable sitting
• Prolonged use of computer