Support Specialist I (Loan Servicing)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Support Specialist I provides Internal/External customers with assistance regarding portfolio loan accounts. The position may be responsible for basic data input/customer information into the appropriate operating system, verification for accuracy to comply with departmental procedures and regulations, imaging/indexing and reviewing bank documents, researching account records, etc. Essential Duties and Responsibilities Maintain Credit Reporting per regulatory demands within Core System, including E-Oscar Disputes and Updates Inputs basic data/customer information in the core or appropriate system Provides customer support to both internal and external customers. Responsible for records administration. Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. Performs other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Skills Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations Ability to respond in writing to customer complaints, regulatory agencies or members of the business community Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public Education and/or Experience HS Diploma/GED E-Oscar experience preferred Computer Skills MS Office programs Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.

Salary : $27