What are the responsibilities and job description for the Technical Writer position at SBA Communications?
Are you looking for:
- Work/Life Balance?
- A company where you will make a difference?
- A unique remote work policy?
- Tuition reimbursement?
- Fitness Reimbursement?
- 401K program with company match?
- Ownership of a well performing stock?
- 19 days of Paid Time Off (PTO)?
- Commuter Reimbursement?
- Cellular Phone discounts?
- Vehicle Discounts?
SBA is one of the top 20 Real Estate Investment Trusts (REITs) based on market capitalization. Since 1989 SBA Communications has been a leading independent owner and operator of wireless communications infrastructure. Currently in 16 countries and growing, we are seeking career minded individuals who want to feel valued and work in a fast-paced company. You can search our openings, review our benefits, and learn more about SBA Communications by clicking on the link. https://www.sbasite.com
Your Next Career Opportunity – Technical Writer
The Technical Writer is a skilled and experienced writer with strong communications skills that will be responsible for working on technical documentation, performing research analysis, and information design, including but not limited to standard operating procedures (SOPs), technical manuals, process flowcharts, and FAQs. The incumbent will also collaborate with software developers, cross-functional teams and subject matter experts (SMEs) to gather, write and publish technical documentation.
What You Will Do – Primary Responsibilities
- Design, develop, and maintain enterprise and departmental technical documentation.
- Experience creating diagrams, screenshots, workflows, and graphs with attention to detail.
- Collaborate with subject matter experts including: developers, engineers, business analysts, contractors, and project managers to determine end-user documentation needs.
- Create high-level architecture documentation to meet the technology needs that may include data centers, infrastructure, cloud SaaS, or web-based technology.
- Consult with IT team members to evaluate system interfaces, operational requirements, and performance requirements of applications/systems.
- Generate materials to facilitate understanding of our technology and processes, internally and externally.
- Identify and rework existing content where relevant.
- Translate complex technical information into content that is easy to understand and polished.
- Develop customer-facing documentation e.g. user guides, and training manuals.
- Prepare software documentation, i.e., release notes, patch descriptions, technical manuals, etc.
- Other projects and duties as assigned.
What You’ll Need – Qualifications & Requirements
- Associate's Degree Bachelor's degree in Technical Writing or related field preferred;
- and 3-5 years of related experience required.
- Experience in writing technical documentation, understanding of coding languages and API documentation.
- Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
Job Types: Full-time, Temporary
Pay: $50,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Boca Raton, FL 33487: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Technical writing: 1 year (Preferred)
Work Location: One location
