Operations Manager

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.  

WHAT YOU'LL BE DOING (and doing well!) 

• Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives. 

• Manage the engineering, project management, and service departments for the assigned Division. 

• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. 

• Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. 

• Responsible for developing a budget and meeting revenue and gross margin targets. 

• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. 

• Responsible for delivering projects within the original budgeted cost.   

• Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed.  

• Responsible for efficient asset management, such as inventory and company service vehicles.   

• Responsible for building a high-performance culture to include annual performance reviews and development initiatives.  

• Responsible for manpower planning and allocation. 

• Responsible in part for customer satisfaction and cash collections.  

• Works closely with the sales team to support the growth and profitability of the branch. 

• Responsible for control and calibration of inspection, measuring, and testing equipment. 

WHAT WE LIKE ABOUT YOU

• Two to five years’ experience in an operations manager role within the fire alarm and security industry. 

• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. 

• Strong, positive team builder with leadership ability. 

• Knowledge of current fire alarm and security systems. 

• Strong understanding of Profit and Loss statements and key financial drivers.  

• Ability to attract, develop, grow, and retain a team. 

• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. 

WHAT WE'RE BRINGING TO THE TABLE 

• Competitive salary based on qualifications. 

• Paid time off plan and holidays. 

• 401(k) matching. 

• Short term and long-term disability.  

• Medical, dental, and vision plans with options. 

• Life insurance. 

• Company cell phone, laptop, and vehicle. 

• Professional career development opportunities.