Sales Administrator

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

Are you interested in a career within a Sales Administration organization? Do you enjoy going above and beyond for customers to understand their needs and resolve their issues? We have a perfect opportunity for you to start learning and growing in a fast-paced, dynamic environment alongside a tenured team within a company that invests in your development to help you achieve your goals. We are looking for team players who have a sense of urgency, resilience and doesn’t mind rolling up their sleeves to dig into the details. Are you ready to take on new tasks as business needs change and enthusiastically embody a customer first mindset?

As a Sciex Sales Administrator, you will be responsible for supporting the North American Field Sales Organization by providing quotations and processing orders for consumables and instruments for internal and external customers. Detailed review of all instruments driven purchase orders and compliance with quotation terms and company processes based upon legal and finance policies. Maintain documentation and customer communication per the ISO 13485 and 9001 guidelines. Frequent collaboration with but not limited to: Field Sales, Field Service, Marketing, Tech Support, Finance, Product Management, Logistics/Distribution, Planning/Procurement and Vendors.

This position is part of the Customer Service Organization, reporting directly to the Sales Administration Manager. This hybrid role is located in Redwood City, CA.

In this role, you will have the opportunity to:

• Review, prepare, process, reconcile, track quotations, proposals, e-commerce orders, purchase orders, and contract accuracy and compliance for instrument products.
• Identify process and/or business gaps to streamline workflows as it relates to the immediate sales administration team and/or overall CS organization.
• Proactively manage, follow up, and maintain all open orders.

The essential requirements of the job include:

• Requires the knowledge and skills generally acquired through completing an Associate Arts (A.A) degree or equivalent experience.
• At least 3 years of customer service, order management, sales administration, or/ related experience.
• Ability to work a hybrid schedule-one day in the office, 4 days remote.

It would be a plus if you also possess previous experience in:

• Experience with Salesforce.com, Oracle 11i a plus, and Microsoft Office Suite proficiency.
• Ability to read and interpret general business documents such as operating and maintenance instructions, customer contracts, quotes, purchase orders, and procedure manuals.
• Revenue Recognition policies and standards.

SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.

The hourly range for this role is $30.25-37.00. This is the range that we, in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.