Facility Operations Supervisor - Janitorial Cleaning

Overview

Scioto Services LLC, a Marsden Holding Company, is a facility services provider of commercial janitorial, building maintenance and specialty property services with operations serving customers throughout the United States. Scioto Services is a building services contractor known for its operational excellence and its ability to provide great services to small businesses and large multi-state or multi-regional companies alike. Scioto Services enjoys an unmatched reputation for maintaining property value and for helping business owners and property managers meet their objectives for their facilities. An industry-leading company of integrity, service dedication and innovation since it was founded in 1975, Scioto has succeeded by dedicating itself to providing customers with an ever-expanding array of cost-effective, superior-quality commercial property services.

Job Skills / Requirements

Summary

Under the direction of the Area Manager, is responsible for the daily maintenance of assigned facility, to include direct supervision and training of cleaning associates, management of e-hub time and budgets. Supervises and coordinates activities of associates engaged in cleaning and maintaining assigned facility.

Core Responsibilities

Able to perform the duties of supervised staff

• Establishes and maintains excellent customer relations through daily contact and customer visits at assigned account, taking all actions necessary to ensure completion and quality of required scope of work
• Completes regular quality inspections of assigned account and acts appropriately based on results of the quality inspections
• Provides accurate and timely information to human resources regarding current staffing and future staffing needs. Actively participates in recruiting process with recruiters and leadership staff
• Holds regular feedback conversations with staff to discuss performance and development goals
• Ensures all associates are properly trained at assigned account with a focus on long term retention.
• Maintain a safe work environment for self and employees by enforcing the company's safety, recognition, and training programs
• Handles administrative duties of assigned account to include, but not limited to: timekeeping, documentation of employee performance and safety, and maintaining inventory of necessary supplies

Business Conduct

• Commits to behave in compliance with the company's values and Code of Conduct
• Builds a culture of work safety and leads by example with one's own safe behavior
• Treats co-workers with respect and approaches conflict with positive intent and professionalism
• Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made
• Ensures one's own compliance with the company's published Operations Standards

Financial Responsibilities

• Understand budget and labor costs of assigned account
• Work with Area Manager to operate effectively within established budget guidelines

Supervisory Responsibility

• Manages a team of between 25 - 50 associates providing service to one site, 2 million sq. ft.

Skills Required

• Must have a coaching mindset and be a champion of your team
• Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like.
• The ability to think creatively and mobilize resources as necessary
• Knowledge in scheduling and planning
• Collaborative style with strong influencing skills
• Possess personal qualities of integrity, credibility, and commitment to the organizational values
• Knowledge of cleaning procedures and practices
• Knowledge of commercial floor care and floor care products
• Knowledge of safety practices
• Good time management
• Proficient written and verbal English communication
• Strong employee and client focus.
• Ability to work in a fast-paced environment with changing priorities.

Education and Experience Required

• High School diploma or general education degree (GED)
• 3-5 years supervisory experience in a commercial cleaning or similar environment

Education and Experience Preferred

• Associate's Degree or some college coursework in business management, facilities operations management, or similar area of study
• Bachelor's degree
• 1-3 years management experience
• 5 years of commercial cleaning experience and/or floor care
• Prefer experience working with a diverse population
• Bilingual in two or more languages, with English being one of those languages

Physical Requirements

• Regularly required to walk, stand, use hands, and reach
• Occasionally sit, climb, balance, stoop, kneel, crouch, crawl
• Regularly lift and/or move up to 50 lbs

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Wages (min/max)

Based on experience/account

Expected Hours of Work

Hours vary and typically occur outside of normal business hours, for example: 2:00pm -10:00pm

Travel; None

Work Authorization/Security Clearance

Eligibility to work in the US without sponsorship

AAP/EEO Statement

Scioto Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.

Education Requirements (Any)

High School Diploma or GED

Additional Information / Benefits

Scioto Services is an Affirmative Action, Equal Opportunity Employer. Scioto does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is a Full-Time position 2nd Shift, 3rd Shift, Weekends, Generally Monday - Friday nights but must be flexible to support additional/alternate hours as needed..

Number of Openings for this position: 1