What are the responsibilities and job description for the Janitorial Operations Manager position at Scioto Services?
Company Overview
Scioto Services, a Marsden Services company, offers comprehensive facility services to clients nationwide. We provide clients with high-quality, professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful within our organization. We believe in our employees. We invest in our employees. A career at Scioto means a career with a company that will support your growth.
Job Skills/Requirements
We are looking for a passionate and dynamic Manager to provide operations leadership to service and oversee a custodial staff in Wooster, OH. The role functions will be responsible for deploying strategies to maintain a strong customer relationship and increase associate retention by creating a highly engaged workforce with a culture focused on teamwork and safety. This position will be responsible for the night time and weekend management, customer engagement, and driving our special sales within the account while driving safety improvements.
Drives Leadership, Engagement, Growth and Safety strategy to leadership and associates
Manages site supervisors to ensure customer expectations and agreed upon KPIs are met
Onboards and ensures new associates feel welcomed in their first week and receive adequate training
Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate
Advises Account Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner
Keeps safety a top priority: Provides near miss reporting and drives process improvements by identifying near misses and completing safety audits
This position will require nightly reporting of site performance to management
Preferred Qualifications:
5 years of management experience
Facility service, janitorial or similar service-based/multi-site related experience preferred
Experience working with a diverse population
Efficient use of Microsoft Word, Excel, PowerPoint, and Microsoft Teams
Hours:
Sunday - Thursday, 10:30pm to 7:00am
Additional Information/Benefits:
Alpha and Omega/Scioto Services is an Affirmative Action, Equal Opportunity Employer. Scioto does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan
Scioto Services, a Marsden Services company, offers comprehensive facility services to clients nationwide. We provide clients with high-quality, professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful within our organization. We believe in our employees. We invest in our employees. A career at Scioto means a career with a company that will support your growth.
Job Skills/Requirements
We are looking for a passionate and dynamic Manager to provide operations leadership to service and oversee a custodial staff in Wooster, OH. The role functions will be responsible for deploying strategies to maintain a strong customer relationship and increase associate retention by creating a highly engaged workforce with a culture focused on teamwork and safety. This position will be responsible for the night time and weekend management, customer engagement, and driving our special sales within the account while driving safety improvements.
Drives Leadership, Engagement, Growth and Safety strategy to leadership and associates
Manages site supervisors to ensure customer expectations and agreed upon KPIs are met
Onboards and ensures new associates feel welcomed in their first week and receive adequate training
Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate
Advises Account Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner
Keeps safety a top priority: Provides near miss reporting and drives process improvements by identifying near misses and completing safety audits
This position will require nightly reporting of site performance to management
Preferred Qualifications:
5 years of management experience
Facility service, janitorial or similar service-based/multi-site related experience preferred
Experience working with a diverse population
Efficient use of Microsoft Word, Excel, PowerPoint, and Microsoft Teams
Hours:
Sunday - Thursday, 10:30pm to 7:00am
Additional Information/Benefits:
Alpha and Omega/Scioto Services is an Affirmative Action, Equal Opportunity Employer. Scioto does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan
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