Verifications Analyst

About ScreeningOne

ScreeningOne provides compliant background checks, verifications, and drug testing solutions so businesses of all sizes, private, public or non-profit, pre-employment screening is the key to a safer, more secure workplace that sustains growth, optimizes opportunity and fosters good talent. We're committed to long-term success as a trusted partner that's in it for the long haul. Every background check is 100% compliant & completed by our staff in-house. We handle education and job verifications and confirm the accuracy of an applicant's information. Employers can identify addiction issues before they become organizational problems.

Benefits

• Medical, employee-only premium paid 80% by the company; dependent coverage paid 100% by employee
• Dental
• Vision coverage
• Short-Term Disability
• Long-Term Disability
• Voluntary Life/AD&D
• $25,000.00 Basic Life/AD&D policy, premium paid 100% by the company

Job Description

The Verifications Analyst is responsible for processing verification products entered into the ScreeningONE screening system and/or assigned by their Operations Manager. The Verifications Analyst will be required to process a high volume of new orders and an existing workload of open/pending orders on a daily basis while maintaining a very high quality-of-work level. The Verifications Analyst will spend the majority of their time communicating with clients, applicants and service providers to obtain the necessary information required to complete the various verification product requests.

Functions and Responsibilities

• Process verification products using the ScreeningONE screening system
• Communicate with clients, applicants and information providers via phone, email and fax to obtain the information necessary to process and complete verification products
• Maintain productivity spreadsheets on a daily basis
• Keep well informed of the latest industry best practices and company operating pr
• Data entry
• First level phone support for clients, end-users and internal staff
• Other operations duties as assigned by manager

Minimum Qualifications

• Ability to multi-task and work in a fast-paced environment
• Clear and professional phone speaking voice
• Strong customer service skills and professionalism
• Strong attention to detail and organization skills
• Ability to work individually and as a member of a tea
• Strong written and verbal communication skills
• Strong data entry, computer and clerical skills
• Spanish speaking a plus

Education Requirements: High School diploma or equivalent

Type: Full time, Hourly, Non-Exempt

Location: on-site; Tampa, Florida office

Equal Opportunity Employer Minorities/Female/Disabled/Veteran encouraged to apply

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Tampa, FL 33619: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in the background screening industry?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: One location