SAP Business Analyst - EmpowerSF

Senior Business Analyst SAP, EmpowerSF Employee QA / Test Manager

Roles and Responsibilities

• Consults with client employees, management, and customers and recommends technological testing solutions to issues impacting business operations.
• Act as a technical and functional testing lead for SAP SuccessFactors Employee Central HR, Benefits, Time, and Payroll.
• Works very closely with the System Integrator and Independent testers to ensure all changes and enhancements are implemented successfully.
• Develops Regression and Automated Testing Plans
• Help develop and manage the execution of robust test plans, including utilizing software testing tools to perform unit, system integration, regression, automated, and user acceptance testing, and manage the execution of robust test plans related to all SAP HR modules.
• Develop testing Strategy
• Ensures all Changes and Enhancements to the system are fully tested and documented
• Works very closely with the client Release Manager, Executive Director, and other team members
• Creates SAP tickets for emergencies as needed and works closely with SAP consultants
• Helps document SAP SuccessFactors EC, Benefits, and Time Management test scripts
• Reviews the testing evidence prepared by Infosys and other consultants
• Develop and review test scripts and scenarios related to EC, benefits, Time, and Payroll changes/enhancements and configurations to the SAP system and Time  processing to strengthen the system for greater efficiency under the guidance of the client HR, Benefits, Time management, and Payroll staff and Department of Technology Business Applications management, and in alignment with EMPowerSF governance
• Provides testing support, direction to HR, Benefits, Time Mgmt, and payroll Operations team members
• Liaise with functional divisions, including HR, Benefits, Time, and Payroll for functional enhancements, new functionality, and provide ongoing testing support
• Provide targeted support to HR Leaves and Benefits team to ensure leaves of absence are tested and managed accurately to result in accurate and timely pay
• Test all data interfaces between EC, Time, Benefits, Accounting and Payroll
• Analyzes, monitors, and identifies defects with the HR, Time, and Benefits system functionality and works with functional and technical teams to test defects and enhancements configured in the system.
• Manage and monitor data uploads and data interfaces to ensure timely accessibility to data needed to run functional operations for client employees
• Serves as HR, Benefits, and Time technical lead for critical system updates and monitors timely implementation of SAP SuccessFactor releases and support packs
• Develop reports and visualizations for functional teams to analyze employee needs
• Identify opportunities for improvement or automation of current business practices and policies
• Handle tickets in SmartSheets and Zendesk, providing Tier 2/3 assistance and analysis for end users, managers, and power users
• Draft and maintain system and application design documentation and configuration documentation
• Use data to improve processes and operations to continuously improve upon existing practices
• Communicate technical concepts to a general audience and other non-technical team members
• Represents Payroll Administration as the SAP SuccessFactors technical lead in external meetings and activities
• Provide ongoing testing support for EMPowerSF HR, Time, Benefits, and Payroll

The strongest candidates will have:

• A team focus with a coachable and approachable workstyle
• Strong analytical, critical thinking, and problem solving skills
• Experience with manual and automated testing SAP SuccessFactors Employee Central, Benefits, and WorkForce, and payroll
• Experience with SAP SuccessFactors modules and WorkForce Time mgmt
• Extensive knowledge with SAP SuccessFactors Employee Central, Benefits, and Payroll
• Excellent at understanding the Business Requirements and reviewing functional configuration changes
• Proficiency with Crystal Reports
• Strong oral and written communication skills with the ability to translate technical requirements into detailed test scenarios and scripts
• Experience in testing new systems and tools and/or systems consolidation
• Familiarity with human capital software such as SAP, WorkDay, Oracle, or PeopleSoft
• The ability to build strong working relationships and support a positive work environment
• Experience in data visualization (ie: Tableau)
• An organized, efficient, on-time, cost-conscious perspective that seeks to continuously improve
• Knowledge of San Francisco’s public schools/urban public schools and a passionate belief in client commitment to instructional leadership as a lever toward delivering on the client Graduate Profile