Job Posting for Technical Field Service Engineer at SDV Solutions, Inc.
We are seeking a Field Service Engineer Level I to join our team! You will resolve server, storage and network – related issues for the Federal Government to include onsite troubleshooting and installations of new devices.
Responsibilities
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone
Recommend hardware and software improvements
Track customer issues and resolutions
Travel to customer locations
Qualifications
3 years previous experience in IT support
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Professional at home office environment
US Citizen
Highly Recommended Qualifications
CompTIA A ; CompTIA Network ; CompTIA Server ; CompTIA Security ;
Datacenter work within IRS datascenters
Active Government Clearance
Work Conditions or Additional Requirements
This position of Field Engineer requires the ability to lift upto 50lbs and upto 100lbs with assistance. Field Engineers will be required to be in a 24x7x365 standby rotation and able to travel to and from client sites with a reliable vehicle.
SDV Solutions Benefits
Excellent competitive pay
Health Insurance
Dental / Vision Insurance
Life Insurance
401(k) with Company matching
Flexible time off
For more information about SDV Solutions, please visit our website >>>> www.sdvsolutions.us
Salary.com Estimation for Technical Field Service Engineer in Memphis, TN
$62,220 to $83,764
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