What are the responsibilities and job description for the Banquet Server position at Sea Palms?
Raines Co. - Your Future is Now
Position Summary: We are looking for an energetic and dedicated Banquet Server to join our growing staff. Your responsibilities will include distributing different kinds of food to guests at special events. Dishes may include passed appetizers where you walk the floor throughout the night, or you may bring various courses to tables at a more formal meal event. Candidates must have a friendly and professional demeanor, work well on a team, and be comfortable on their feet for several hours at a time.
We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Requirements:
- Must be comfortable working in extreme temperatures
- Must be able and willing to lift 30 pounds daily
- Must be willing to work a variety of shifts ranging from 4am-1am
- Must have a flexible schedule for last minute changes and add on/pop up events
- Must be willing to adapt to situations and handle composure under extremely fast paced conditions
Setup Responsibilities:
Event Space Preparation:
- Be willing to learn how to read the BEOs (Banquet Event Order) this will be your every day guide for your set up and event instructions
- Arrive on time, no earlier than 15 min prior to assist with the setup of the banquet space, including arranging tables, chairs, inbuffets, and any additional furniture as required.
- Ensure that tablecloths, napkins, centerpieces etc. are neatly placed and properly arranged.
Table Setting:
- Set tables with the appropriate dinnerware, glassware, utensils, and any additional items specified for the event.
Decor and Ambiance:
- Assist with the placement and arrangement of decorations, lighting, and any other elements that contribute to the event’s atmosphere.
- ATTENTION TO DETAIL IS CRUCIAL!
Floor Plan and Layout:
- Follow floor plans provided by the event coordinator or organizer to ensure the layout meets the planned design and functionality.
- Adjust arrangements as necessary based on client needs or unforeseen changes.
Equipment Setup:
- Set up buffet stations, bars, or food service areas according to event requirements.
- Ensure that all equipment is in working order and positioned correctly.
- After event is over, see plans for next event taking place and prepare the room, buffet etc. accordingly
Service Responsibilities:
Guest Interaction:
- Greet guests warmly and wear a smile
- Provide attentive and courteous service throughout the event, addressing any guest needs or requests.
Food and Beverage Service:
- Serve food and beverages efficiently, ensuring that each guest is attended to.
- Refill drinks, buffet food, clear used dishes, and provide any additional items guests may need.
Maintaining Cleanliness:
- Keep the banquet area clean and organized during the event by promptly clearing away used plates, utensils, and other items.
- Ensure that all event spaces always look presentable for the next event taking place.
Assisting with Event Flow:
- Coordinate with other staff members to ensure smooth transitions between different phases of the event (e.g., from appetizers to main courses).
Post-Event Duties:
- Assist with the breakdown and cleanup of the event space, including removing table settings, decorations, and any other items.
- Ensure that the area is left in a clean and orderly condition, ready for the next use or event.
Final Checks:
- Perform a thorough walk through of the setup area to confirm that all elements are correctly placed and meet event specifications.
- Make any adjustments as needed to ensure the setup is both functional and visually appealing.
Post-Setup Clean-Up:
- Ensure that any setup materials, such as excess equipment or packing materials, are removed from the event space.
- Verify that all areas are clean and ready for guests to arrive.
By effectively managing these responsibilities, you contribute to a successful and smoothly executed event, creating a pleasant and well-organized environment for guests and ensuring that the event meets all client expectations.
These duties combine both the physical setup and active service aspects of a banquet server role, ensuring that both the preparation and execution of the event are handled smoothly.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Raines is a drug-free workplace.
Pre-employment background check required.