150 outbound contact center manager jobs found in Arlington, MA area

Contact Center Supervisor
  • Massachusetts - Executive Office of Health and Human Services
  • Boston, MA
  • Supervise and manage the daily work of the Contact Center staff, including hiring, training, and preparing Contact Center Representatives to respond to customer inquiries and complaints and ...
  • yesterday

Senior Clinical Research Data Manager
  • Boston Medical Center (BMC)
  • Roxbury, MA
  • ... Medical Center's Clinical Data Warehouse (CDW); 2) to oversee and participate in quality ... lists and contact information to assist in research recruitment efforts; • develop recurring ...
  • 11 days ago

Customer Experience Manager
  • HomeWorks Energy
  • Medford, MA
  • ... outbound calls to consumers who have requested contact, manage scheduling of home energy ... Be a people manager for the call center Customer Experience team, including hiring, 1x1s ...
  • 12 days ago

  • OnBrand24
  • Beverly, MA
  • While prior contact center experience is not required, experience in customer service, tech support ... Handle inbound and outbound contacts in a courteous, timely, and professional manner* Listen to ...
  • 19 days ago

Part-Time Contact Center Representative
  • Boston, MA
  • ... management prepared product/service guides, scripts, and other tools to ensure a high-quality response to stakeholder inquires Support Contact Center team members by sharing information and ideas ...
  • 27 days ago

Sr. Product Manager - Contact Center Applications
  • Cogito
  • Boston, MA
  • As Senior Product Manager, you will be responsible for driving the evolution of contact center agent and supervisor features for Cogitos flagship product. You will prioritize feature development and ...
  • 1 month ago

Senior Product Management
  • Apex Systems
  • Boston, MA
  • Product Manager Opportunity - Boston, MA Apex Systems combines with parent company On Assignment to ... Understanding of contact center metrics and key performance indicators. Highly desirable to have ...
  • 1 month ago

Customer Success Manager
  • Invoice Cloud
  • Braintree, MA
  • Your primary goals will center on customer satisfaction and retention, and you will also play an ... Proactively contact existing customers, establish positive working relationships, assess ...
  • 1 month ago