What are the responsibilities and job description for the Business Analyst position at Seattle Sounders?
Job Title: Business Analyst (Sponsorship & Ticketing)
Department: Business Strategy & Analytics
Reports To: Director, Business Strategy & Analytics
Type: Full-Time Regular
FLSA Status: Exempt
Role Type: Individual Contributor
SUMMARY
Seattle Sounders FC is a progressive high performing collection of people who strive to achieve the highest levels of our sport while making a transformative impact in our communities in the best soccer city in America. Our culture is focused on serving one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for winning the 2019 MLS Cup and 2022 CONCACAF Champions League on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city through soccer.
As a member of the Strategy & Analytics team, the Business Analyst, Sponsorship & Ticketing will work collaboratively with Corporate Partnership, Ticketing, Finance, Marketing and other stakeholders to maximize revenue opportunities, manage sponsorship platform (KORE), develop sponsorship insights and help manage ticketing pricing and inventory management. The ideal candidate will understand the sports sponsorship business, eager to learn more and possess the ability to drive revenue through strategy & analytics processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead implementation of KORE Sponsorship Module alongside Partnerships team
- Help drive adoption of Salesforce within the Sponsorship team through in-depth product knowledge, maintaining a clean system, training, and executing enhancements/efficiencies derived from the team’s feedback
- Develop strategy with team to provide key insights and support for Sponsorship team (pitch decks, recap reports, fan/partner insights, market analysis, inventory efficiency, third party media evaluation partners, KPI, etc.)
- Work with KORE, Ticketmaster, Ticket Operations and Strategy & Analytics teams to maintain consistent and organized data sets across the data warehouse and Archtics ticketing system
- Build efficiencies and processes between Partnerships and Business Strategy team
- Conduct and utilize research to communicate data insights that aide in developing strategies for Ticketing and Partnership stakeholders
- Identify and present on industry and organizational trends
- Provide mid-year evaluations/update on specific sponsorship contracts to assure proper value for all parties
- Support pricing efforts and inventory management of all ticketing, suites, and premium products
- Be the champion of test and learn methodology by identifying revenue generation opportunities, areas to improve effectiveness and testing
- Evaluate tech stack and internal processes
- Other duties may be assigned
QUALIFICATIONS
- Previous work with a sports sponsorship team, preferably sales operations
- Experience with Salesforce systems (Sales Cloud, Service Cloud, Marketing Cloud)
- Data visualization software knowledge (Tableau preferred)
- Familiarity with KORE Software Sponsorship Module a plus
- Working with large datasets and relational databases
- Ability to learn quickly in a fast-paced environment
- Demonstrated capacity to balance multiple complex projects are once
WORK ENVIRONMENT
- This is a hybrid position working primarily from home and expected to attend Sounders FC home matches at Lumen Field, events and meetings at headquarters in Renton as needed.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Must be fully vaccinated at the time of hire and follow all club and league COVID-19 protocols.
- Must reside within Washington state upon date of hire.
- Must be able to facilitate own local travel.
- Must be eligible to work in the US without sponsorship
COMPENSATION, BENEFITS AND PERKS
Seattle Sounders FC offers competitive compensation and benefits, and a fun, inclusive, and supportive environment that prioritizes the well-being and development of our people.
The annual compensation range for this position is $55,500 - $90,000 including eligibility for bonus opportunity based on individual performance. Base pay at time of offer will take into account job-related knowledge, skills and experience required for the role, internal equity and market.
Here are a few of the benefits that we are most proud of:
- Healthcare plan with 100% employer sponsored premiums for employees and dependents.
- Generous PTO plan that includes unlimited paid vacation, Mental Health Days, and offseason time off to support employee health and well-being.
- 401k retirement plan matching.
- Gender-neutral parental leave program offering 12-16 weeks of paid leave for new parents.
- Opportunities to attend Sounders FC and Tacoma Defiance matches.
- Discounts on Sounders FC products, merchandise and with Sounders FC Partners.
- Growth opportunities, employee learning and development programs to support professional and personal growth.
- Volunteer opportunities in the Seattle community offered in support of social impact and RAVE Foundation initiatives.
EQUAL EMPLOYMENT OPPORTUNITY
We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA people and people with disabilities are encouraged to apply. Please contact the Sounders HR department with any questions.
The physical demands reflective of the duties and work environment herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sounders FC is committed to providing Reasonable Accommodations and will work with you to meet your needs.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Salary : $55,500 - $90,000
