What are the responsibilities and job description for the Area Vice President position at Securitas?
Provides strategic direction and leadership to assigned Area. Ensures that Branches within Area achieve short- and long-term revenue growth and profitability goals. Directs and coaches Branch Managers in Securitas business management philosophy. Facilitates client retention, service expansion, and delivery of quality services. Ensures that Area’s operational and administrative management services are effective, timely and efficient.
Distinguishing Characteristics: Full profit & loss responsibility for a Security Area.
ESSENTIAL FUNCTIONS:
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
1. Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.
2. Analyzes operational and financial indicators to continuously improve Branch performance; ensures profitable operations with full profit and loss accountability for Area.
3. Ensures that Branches maintain a consistent focus on high quality customer service; provides guidance and support in the retention of profitable business; reviews office audits and directs the development and implementation of corrective action.
4. Coaches and develops Branch Managers; ensures that Branches have well qualified individuals who are properly trained to carry out the company’s mission.
5. Directs implementation of best demonstrated industry and company practices.
6. Assists in business plan and budget development; monitors progress against short- and long-term business objectives.
7. Evaluates industry and business trends for potential impact and growth opportunities.
8. Provides direction to sales staff on business development priorities and key sales actions; assists clients in understanding full range of company products and services; negotiates client contracts.
9. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
10. Authorizes appropriate expenditures including equipment, supplies, advertising, and vehicles.
11. Implements and provides input to company and Region initiatives; promptly and effectively resolves legal, financial, human resources, and administrative issues.
12. Works with Branch Managers to ensure that accounts receivable goals and expectations are met.
13. Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Education/Experience: Bachelor’s degree and 5 or more years of experience in a field related to the security industry and/or business management, and substantial, progressively responsible experience in the security industry, including supervisory experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Certified Protection Professional (CPP) designation desirable. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
- In-depth knowledge of security operations.
- Success in business development and administration, and human resources management.
- Skill in performing financial analysis, and promoting legal and ethical practices.
- Use of personal computer and spreadsheet software.
- Ability to think strategically, synthesize business/financial data and develop innovative solutions.
- Excellent planning, organizing and leadership skills.
- Excellent oral and written communications skills, including executive-level presentations.
- Strong customer service and service delivery orientation.
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Ability to be an effective leader and member of project teams.
- Ability to take initiative and achieve results.
WORKING CONDITIONS (Physical/Mental Demands):
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, media and the public, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
- Required ability to handle multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular use of vehicle required in the performance of duties.
- Regular talking and hearing.
- Frequent or occasional lifting and/or moving up to 20 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Frequent travel to client sites for oral presentations, group meetings, and site surveys.
- Directing, motivating, training, coaching, and disciplining staff in a positive manner.
- Reading and analyzing large volumes of reports and financial data, including computer usage.
- Responding on an on-call basis to emergencies and incidents at all hours.
EOE/M/F/Vet/Disabilities
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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
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