Disability Clinical Team Lead

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. Disability Clinical Team Lead Caring starts with you Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Most Loved Workplace® Forbes Best-in-State Employer PRIMARY PURPOSE: To supervise the operation of Disability Clinical Consultants for disability clients; to monitor colleagues’ workload, provide training and monitor individual claim activities; to provide clinical direction to Disability Clinical Consultants; and to review complex cases as appropriate. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as clinical liaison for the claims team to ensure understanding of the Nurse Consultant role. Maintains accountability for overall unit outcomes; maintains successful unit audit scores. Analyzes reports to effectively manage the unit; provides analysis of these reports to management and/or clients as appropriate. Analyzes and maintains appropriate staffing levels; maintains case management load oversight including coverage for absences. Assures achievement of unit customer service/satisfaction goals; drives the most effective claim resolution. Reviews complex files as appropriate; addresses team work problems in a timely manner. Develops and provides training base on Performance Development Plan for direct reports. Maintains required CEUs for license(s) and certification(s). Performs other duties as assigned Supports the organization's quality program(s). Travels as required. Provides support, guidance, leadership and motivation to promote maximum performance. WORK ENVIRONMENT Knowledge of current medical practices in health care management in a variety of areas (including, but not limited to orthopedics, general medicine for acute and chronic conditions, general surgery, mental health, obstetrics, oncology, and physical and occupational rehabilitation Good oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership/management/motivational skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Administers company personnel policies in all areas and follows company staffing standards and training recommendations. QUALIFICATIONS Education & Licensing Bachelor's degree or equivalent preferred. Current RN license required. Prefer experience in Behavioral health field Experience Six (6) years of related experience or equivalent combination of education and experience required. Supervisory experience preferred. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.