IT Field Technician

Sedona Technologies
Evergreen, IL Full Time
POSTED ON 12/15/2023 CLOSED ON 1/4/2024

What are the responsibilities and job description for the IT Field Technician position at Sedona Technologies?

Sedona Technologies is seeking IT Technicians in the Chicago area to provide hardware rollout equipment services for a large Fortune 500 company. If hired, you will travel to multiple insurance agents’ offices to provide hardware and software installation services for a contract lasting approximately 5 months.

Technicians need to have:

  • Ability to read and follow training manual
  • A basic understanding of networking and must have standard workstation installation skills
  • Windows OS (Win7/Win10) knowledge
  • Knowledge in replacing desktops, LAN printers, scanners, and cradle point devices is preferred.
  • Able to lift and move oversized boxes weighing up to 50 lbs.; some on multiple levels
  • Excellent customer service skills – each installer will visit between 6-10 customer locations per week
  • Excellent communication skills – each installer will need to contact the customer location via phone and work directly with the administrative team on site at the customer headquarters as well as Sedona Technologies

Job Requirements

If you are offered the position you must:

  • Provide a professional looking photo for a required ID badge provided by the customer
  • Pass a criminal background and driving record check
  • Provide verification of your right to work in the U.S. as demonstrated by your completion of the I-9 form along with acceptable documentation required by the U.S. Government
  • Own and drive your own reliable transportation to each installation. Vehicle must be insured in your name and documentation on file at Sedona prior to training
  • Be available Monday through Friday during normal business hours
  • Be organized and be able to read, understand, and strictly adhere to written procedures and instructions as required.

Installers are guaranteed a minimum of 30 hours per week Monday-Friday if available each work day. All business mileage is reimbursed. Additional bonuses are available for completion of the project and meeting customer service goals.

If you would like to be considered, please submit a current resume. Qualified candidates will be sent the Installer Project Guidelines and installation locations for review.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Oak Lawn, IL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Salary : $18 - $21

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