What are the responsibilities and job description for the Energy Educator position at SEEL?
Under the direction of the Field Coordinator, the Energy Educator will engage in outreach and conduct the daily energy assessments with commercial utility customers and their properties in line with all program requirements. These assessments consist of in-depth data collection, interface with multiple databases, installation of energy saving devices, customer energy-savings education, and ensuring that high-quality customer satisfaction is delivered.
The Energy Educator Position offers:
• Competitive hourly pay, commensurate with experience.
• Paid Time Off (PTO) and paid holidays
• Excellent health, dental, optical, and life insurance benefit program, with a significant portion of premium paid by the company.
• Company sponsored training and a Tuition Reimbursement program after 1 year of service.
DUTIES AND RESPONSIBILITIES
- Utilize company and utility company databases to identify and schedule appointments.
- Work independently to conduct small business energy assessments utilizing mobile weatherization software. This includes travel to the customer homes, educating the customer, completing paperwork, and using a handheld tablet to input energy saving measures and interface with multiple databases.
- The individual will also maintain accurate supply inventory on a daily basis.
- Communicate project goals and convey a positive image of project partners.
- Perform residential energy audits and record findings and download/upload the required forms and documents.
- Teach customers how to perform simple low and no-cost energy conservation measures, such as sealing air leaks and changing furnace filters.
- Provide customer education that influences additional energy savings and behavioral changes, including but not limited to: referral to other service programs and engaging customers in the creation of action plans, which detail the steps they should take to save energy and reduce costs.
QUALIFICATIONS
- High school diploma or equivalent
- Knowledge and understanding of residential energy audits and the direct install measures
- Excellent communication and interpersonal skills
- Exercise good judgment and maintains safety at all times
- Able to lead, motivate, be diplomatic, and build a positive rapport with customers
- Communicate with technical and non-technical individuals
- Comfortable working in an urban and rural setting with people of diverse backgrounds
- Work independently and/or as a team member
- Able to work a flexible schedule, including some later evenings and weekends as needed
- Able to learn and work with new technology (e.g. handheld data devices)
- Ability to bend, stoop and reach
- Current driver’s license and good driving record a must
- Must be able to pass a criminal background check and drug screening
- Able to work in a very fast-paced environment and hold to deadlines
- Able to respond to a diverse set of challenges in the field, problem-solve, and meet project deliverables on schedule.
