District Manager

Self Storage Plus is a growing, locally owned, and operated self-storage company with a rewarding and fun culture. We anticipate continued growth and are seeking candidates who can help drive this pursuit and who embrace a culture of growth. We strive to differentiate our people, product, and processes from our competitors by delivering the best customer experience. Our team cares about the many experiences that drive our customers to self-storage. We are excited about our company’s accomplishments, vision, direction, and growth. 

We are a self-storage management company rapidly growing in the Mid-Atlantic region. We are looking for a candidate to join our team as District Manager. 

Are you the person who wants to create your future role in your company...?  

• Who others must tell to go home because you get so much purpose out of your work...? 
• Who is committed to effecting change...? 
• Who wants to join a company that is committed to growth...? 
• Who wants to make decisions that positively impact the organization...? 
• Who knows every individual can shine...? 
• Who wants to grow with a company that is doubling every year...? 

Our mission is to give our customers, our management clients, and our employees Room to Pursue Life.  The ideal candidate must be a highly motivated self-starter who is intellectually curious, enjoys working in a fast-paced environment and adapts easily to rapid change. If you believe you are a fit for our culture, please respond to the job opening below.

Position Description:

The District Manager’s responsibility is to efficiently supervise field employees and manage properties within the district to ensure that company policies, procedures and standards are implemented, followed, and maintained. The position oversees the operations of 10  storage properties and works under the direction of the Director of Operations. 

High-Level Overview of Job Requirements:

The following are the main duties and responsibilities of the position. This does not imply that these are the only duties and responsibilities of the position. An employee will be required to follow any job-related instruction and perform other work‐related duties requested by his/her supervisor. 

• Manages staff and property performance with responsibility for: 
• Hiring, training, reviewing, counseling, and terminating of field staff. 
• Ensuring proper staffing for all properties, including coverage during vacations, and ensuring all field staff are utilizing their annual leave time. 
• Managing rental rates for income, payroll, service costs, upkeep, and maintenance expenditures to provide the highest net operating income for each facility. 
• Arranging for alterations, maintenance, upkeep, or reconditioning of properties as specified in management agreements. 
  
• Preparing the budget for each facility in coordination with multiple internal departments. 
• Monitoring the physical condition of facilities and recommending improvements when appropriate. 
• Ensuring appropriate contracts are in place for services of security, elevator maintenance, sprinkler systems, HVAC maintenance, pest control, landscaping, snow removal, trash removal or any other needed services. 
• Reviewing weekly and monthly operational and financial reports, ensuring all reports and documentation are completed and submitted by each property in a timely manner and following up on variances from budgeted expectations. 
• Reviewing street rental rates, existing customer rates, discounts, and competition 

survey each month to verify that properties are on budgetary target, maximizing rental rates, increasing existing customers rates, and minimizing discounting. 

• Keeping abreast of current and future competition. 
• Ensure proper staffing and scheduling is in place during operating hours. 
• Preparing, reviewing, and submitting payroll reports on a bi‐weekly basis, as well as new hire paperwork and separation or termination paper when such events occur. 
• Completing property audits on a quarterly basis. Provide an update of the properties and staffing on a quarterly basis. Reviewing bank deposits on a weekly basis and ensuring accuracy.  
• Preparing annual Performance Reviews for all direct reports.  
• Scheduling and conducting monthly auctions to maintain over 30-day delinquencies under 3%. 
• Assisting with eviction or filing of small claims on customers in compliance with and direction from the company President, legal counsel and/or third-party owners when applicable. 
• Conducting property visits, visiting every property at least once every two weeks. 
• Verifying petty cash reports, refund requests, mileage reports and time reports are corrected and submitted on a timely basis.

Minimum Qualifications:

• Possess a Bachelor’s degree and 3‐5 years work‐related experience overseeing multiple locations and supervising a staff of 20 or more employees
• Possess leadership skills
• Be proficient in general use of a computer, with familiarity utilizing Microsoft Suite
• Have the ability to read, interpret and write documents such as procedure manuals, maintenance instructions and safety rules and regulations, the ability to write, compile and update reports and correspondence, and the ability to present information to groups of managers, clients, customers, and the general public in English
• Demonstrate basic math and clerical skills
• Have the ability to make common sense decisions, and formulate and carry out instructions in pursuit of the company’s business
• Have the ability to deal with problems, new challenges and change, as well as the ability to resolve problem
• Possess a clean record from criminal, credit, and employment background checks
• Possess a current, valid driver’s license and vehicle to be able to travel throughout the district
• Have the ability to work independently and as a team
• The ability to lift and/or move a minimum of 25 pounds

Comprehensive benefits package that includes:

Self Storage Plus Management, LLC offers a competitive salary based on experience and skills, as well as an excellent benefits package including paid time off, holiday, medical benefits, disability, life insurance, and 401(k) savings plan with employer match.