What are the responsibilities and job description for the CHEF - ITALIAN REST position at Seminole Gaming?
JOB DESCRIPTION:
Under the direction of the Executive Sous Chef and Executive Chef, candidate is responsible for the entire back of the house operation of our Italian Dining Restaurant. Motivates and directs staff in all aspects of performance and ensures they adhere to aforementioned standards. Ensures financial profitability and returns to the Seminole Casino Coconut Creek.
SERVICE INITIATIVE:
- Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
- Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
- Inform Supervisor of Guest needs which may require special accommodations
- Show special recognition of frequent Guests
- Maintain a safe, clean and comfortable environment for Guests at all times
- Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
- Present a neat, clean and well-groomed appearance at all times
- Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
- Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
- Promote positive public relations and create an enjoyable atmosphere for all
- Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
- Maintain a professional and positive relationship with vendors, Guests and co-workers
- Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
- Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
- Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Identify and define business needs and implement solutions which result in beneficial changes in the operation of the restaurant, improvement in the restaurants impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate revenue.
- Work in conjunction with the Manager and direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
- Spearhead menu item changes based on product mix reviews and guest feedback and interaction.
- Develop menu and specialty menus in conjunction with chef in an effort to remain on the cutting edge of industry trends and standards.
- Ensure that the restaurant supports the casino by providing outstanding food offerings to VIP guests in the restaurant and during special events.
- Institute cost control procedures, inventories and standards of performance. Review purchase orders and inventory levels as needed.
- Proficient in the budgetary process in regards to analyzing data to forecast future fiscal results.
- Provide project leadership and project management as assigned.
- Act immediately on all guest complaints to ensure that a correction is made wherever possible.
- Work closely with training department to log and track all serves safe requirements and safety and sanitation requirements.
- Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Protect, promote and perpetuate the Company’s brand through policies, procedures, actions and communications
- Participate in the success of the Tribal Career Development program and personal mentorship of Seminole Tribe members to encourage their development and prepare them for property leadership roles
QUALIFICATIONS:
- Qualified applicants will have a proven track record of progressive culinary management.
- Culinary degree and or four years of progressive culinary management experience.
- A combination of education and experience will be considered.
- Must have strong knowledge in regards to financial information.
- Must be proficient in excel, word, and power point software systems, POS, MMS, or other systems are strongly preferred.
- Bending, lifting over 20 pounds at time, standing for several hours at a time.
WORK ENVIRONMENT:
- May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).