What are the responsibilities and job description for the IT Support Technician position at Seneca Highlands Intermediate Unit 9?
Overview:
Seneca Highlands IU9 is seeking a dedicated and enthusiastic IT Support Technician to join our team in Smethport, PA. This entry-level position offers an excellent opportunity to start a rewarding career in technology within an educational environment.
Key Responsibilities:
Provide first-level technical support for devices, networks, and classroom technology.
Troubleshoot and resolve hardware, software, and network issues.
Assist in maintaining and updating IT documentation and inventory.
Ensure excellent customer service by being courteous, polite, and service-oriented.
Collaborate with other team members to enhance overall IT support.
Qualifications:
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
A positive attitude and a willingness to learn.
Basic troubleshooting skills for devices, networks, and classroom technology, or the ability to learn these skills quickly.
Job Type: Full-time
Pay: $32,137.00 - $36,154.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Smethport, PA (Required)
Work Location: In person
Salary : $32,137 - $36,154