What are the responsibilities and job description for the Rooms Manager position at Sentry?
At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. As our Rooms Manager, you’ll work closely with our Hotel General Manager to lead daily operations for the rooms division within The Inn to ensure that exceptional service is provided, brand concepts are maintained, and financial goals are achieved. Flexibility is essential and our ideal candidate will have availability from 11:00am to 10:00pm. If this sounds like the next step in your next career, let’s talk!
WHAT YOU'LL DO- Establish and manage rooms operational procedures, policies, and best practices to effectively lead The Inn.
- Recommend improvements and enhancements for the operational goals and productivity that will positively impact the business and guest experience.
- Hire, train, and schedule associates for the front desk, housekeeping, laundry, concierge, and bell service operations and plan and maintain retail inventory of gift shop.
- Work closely with the Hotel General Manager and serve as the back up to oversee operations for all departments within The Inn to ensure associates are presentable for guests, have adequate coverage, are compliant with OSHA regulations, and properly trained in all necessary areas while ensuring The Inn concept is consistent throughout.
- Assist in managing human resources-related activities including performance and salary reviews and ensure all associates follow company policies.
- Assist Hotel General Manager with the preparation and presentation of the Inn’s annual operating budget, marketing and sales plan, and capital budget.
- Collaborate with the Hotel General Manager and Sentry Services Leaders to ensure successful preparation and execution of all events.
- Associate degree or equivalent work experience
- 3 years of related work experience with front desk operations/leadership experience strongly preferred
- Customer service, collaborative, and leadership skills are essential
- Strong communication, human relations, and motivational skills
- Ability to operate in a service environment and respond effectively to customers
- Work extended/non-standard hours including nights, weekends and holidays as needed
We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
- Generous Paid-Time Off plan for you to enjoy time out of the office.
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
- Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
- Extensive Work-Life Resources to lend a helping hand.
- Sentry Foundation gift matching program to encourage charitable giving.
- Continue your education and career development through Sentry University (SentryU).
If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please complete your application and upload your resume online.
ABOUT SENTRYIt is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
TALENT ACQUISITION SPECIALISTThank you for your interest in Sentry!
Kacie Akey
KACIE.AKEY@SENTRY.COM
