What are the responsibilities and job description for the Facility Assistant-Herndon, VA position at Serco North America?
Position Description:
Serco Inc. is seeking a Facility Assistant who will perform various duties. The primary responsibilities of this role will be at the Herndon, VA corporate office and Herndon, VA warehouse, but could include direct support to other local Serco facilities and remote support for any facility in the Serco portfolio.
This position is contingent upon your ability to maintain/transfer your Secret clearance
In this role, you will:
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Facility Assistant opportunity in Herndon, VA! Check out this great opportunity and apply today!
Serco Inc. is seeking a Facility Assistant who will perform various duties. The primary responsibilities of this role will be at the Herndon, VA corporate office and Herndon, VA warehouse, but could include direct support to other local Serco facilities and remote support for any facility in the Serco portfolio.
This position is contingent upon your ability to maintain/transfer your Secret clearance
In this role, you will:
- Maintain adequate office supply inventory. Maintain organization, cleanliness and inventory of items in storage and order supplies as necessary.
- Manage storage and disposition of furniture and other facilities related storage requirements at warehouse.
- Move furniture and office equipment as necessary and other duties such as performing small repairs, innstall/uninstall various facilities items which may include key board trays, white boards, hang pictures/artwork/posters/bulletin boards.
- Provide support to mail services area. Crosstrain and provide back-up support for all mailroom/shipping/receiving functions.
- Perform courier runs and deliveries to vendors or clients as necessary.
- Maintain kitchen areas on a daily basis.
- Provide escort assistance for contractor and building management.
- Assist during facility reallocations and construction.
- Provide continuous monitoring of the facility for operational, maintenance and cleanliness issues.
- Respond to facility related inquiries, requests, complaints, etc. and assess issues and take appropriate action.
- Coordinate with building property management, outside vendors and/or contractors for the maintenance and repair of equipment or building systems as needed.
- Become knowledgeable with facilities related systems, processes and equipment.
- Be able to perform basic user level maintenance of facilities equipment such as the copier/printer, water/ice, and coffee.
- Coordinate and assist with internal moves and set up of new hires.
- Coordinate conference room requirements including set up changes, clean up, and support with food and beverage set up/breakdown needs.
- Coordinate, schedule and track recycling of electronics and other recyclables as needed.
- Crosstrain and provide back-up support for reception.
- Provide general administrative support tracking vendors, invoices, maintenance contracts, keeping files updated. Learn Facilities Accounts Payable invoice process system (pre-processor) and provide administrative support processing invoices.
- Learn and support card access security system.
- Rely on experience and judgment to plan and accomplish goals.
- Perform a variety of tasks. Works under general supervision.
To be successful in this role, you will have:
- Requires a High School diploma and 2 years of related experience
- A United States Citizenship
- The ability to obtain a DoD Secret Security Clearance
- Ability to drive company vehicles and transport supplies, furniture, equipment as necessary. Valid driver’s license and good driving record required (driving record will be checked).
- Knowledge of Microsoft Word, Excel and Outlook.
- Previous customer service experience required
- Ability to work with hand tools
- Ability to lift 50lbs without assistance
- Able to work independently with minimal supervision
- Open to new duties, responsibilities and change.
- Able to work an occasional weekend or evening if necessary.
- A certain degree of creativity and latitude is required.
- Ability to travel as needed.
Additional desired skills and experience:
- Forklift License a plus
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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