Shelter Director

SERENE HARBOR, INC.

Title of Position: Shelter Director

Supervising Positions: Program Director

Qualifications:

• High school diploma
• Experience & knowledge of domestic violence, social justice issues, particularly gender violence, immigration and racial, class, and/or sexual orientation issues preferred.
• Experience providing counseling and advocacy with survivors of violence
• Excellent interpersonal and community-building skills
• Strong written and oral communication skills
• Must be able to work flexible hours (all shifts including weekends)
• Must have a valid Florida Driver’s license and willing to drive company van
• Strong computer skills with Microsoft Suites, Google, and Adobe Suites
• Must be able to attend Domestic Violence Core Competency Training for Certification
• Handle confidential information appropriately
• Work from an empowerment-based philosophy

Job Duties:

• Maintain client confidentiality at all times.
• Manage shelter staffing to provide victim services.
• Complete client intakes and maintains client files to meet agency standards.
• Enter client information into the agency data tracking system within seventy-two hours of intake or by the last date of the month whichever comes first.
• Ensure client forms needing signatures are signed and dated.
• Ensure that safety plans are completed and signed by every client seeking services.
• Ensure service plans are completed for all clients and assist with victim’s compensation applications.
• Ensure referrals made to clients are documented.
• Conduct individual client crisis counseling sessions.
• Assess and document all incoming hotline calls.
• Work within the county to identify victims of domestic violence.
• Review intakes, referrals, activities, and case notes on all new client services during the month of intake and on departure.
• Ensure the shelter facility is secure, clean, and in good repair for the comfort and safety of clients.
• Conduct performance reviews and evaluations of victim service staff within their first 90 days of employment and every year following.
• Monitor staff in the performance of providing victim’s services.
• Perform any other duties as necessary or assigned by Program Director and President/CEO

Salary commensurate with qualifications and experience

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekend availability

COVID-19 considerations:
We follow CDC guidelines. All staff are required to wear masks in the shelter at all times and within 6 feet from others. All PPE is available to all staff and clients.

Education:

• High school or equivalent (Preferred)

Work Location: One location