What are the responsibilities and job description for the Office Administrator position at Service Partners?
LKQ is looking for an Office Administrator to join the team! Responsibilities primarily include maintaining bookkeeping and administrative records; assisting in the service of customer inquiries, handling incoming and outgoing mail, and performing general office assistance as appropriate and needed.
Essential Job Duties:
- Implement and maintain general office systems, procedures, and methods, directing a combination of activities including:
- Record retention
- Office equipment inventory
- Supervise and coordinate office activities:
- Train and supervise branch support staff.
- Manage general services, mail distribution, office equipment maintenance, facility related issues.
- May assist with processing accounts.
- Research items returned for credit by customers. Handle customer requests for invoice copies.
- Insure proper filing of invoices and administrative paperwork daily.
- Assist with resolving account errors, returned checks, credit chargebacks, payment shortages, and other related issues.
- Gather, organize, and summarize data and information for management.
- Assumes other duties as assigned.
- Processes orders -- performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
- Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
- May directly receive and process payment from walk-in customers.
- Advises customer on substitution or modification of part when part requested is not available.
- Assists with Route Salespeople's "check-in" and "check-out" processes.
- Observes inventory changes to insure minimum stock levels.
Compensation: $16.00 per hour
Salary : $16 - $0
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