Description
About Service Pros Installation Group:
Service Pros Installation Group is a family-owned business headquartered in Charlotte, North Carolina working as an exclusive provider of installation services for Lowe's Home Improvement. With workrooms across the Southeast, Northeast, and Midwest, we are committed to ensuring all our employees, customers, and contractors are positively impacted by utilizing our resources to provide stewardship, put our people first, ensure companywide integrity, and continue to grow and improve every day.
Summary
The Installation Coordinator is responsible for reviewing contracts, ensuring product delivery, scheduling installs, overseeing the installation process and following up with customers to ensure satisfaction of flooring projects. Will partner with Lowes Installed Sales staff as well as managing the work for the installers and handling customer issues.
FLSA Status: Hourly, Non-exempt
Essential Duties and Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Requirements
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Employment At-Will
Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms; and talk and hear. Will need to bend, kneel and position themselves on floor to cut pad. The employee is frequently required to use hands to finger, handle, or feel. The employee must be able to lift and carry 50 lbs. (i.e. laptop, monitor or carpet pad) in order to move it as needed. The incumbent may also be required to move carpet foam, materials and drive forklift. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. The work environment generally consists of indoor heated and cooled office space but may spend time in the warehouse.
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