What are the responsibilities and job description for the Janitorial Supervisor / Working Supervisor Position position at ServiceMaster Cleaning Pros?
Job Position Description:
Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Responsibilities
- Training cleaners on ServiceMaster’s standards, products, processes and procedures
- Travel to different areas in Houston to conduct on Facility Inspections, assigned to accounts a few days a week to clean, and fill in during call-offs.
- Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
- Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Assign shifts and make necessary adjustment in case of call off or no shows
- Respond to customer complaints and request in a timely and caring manner
- Ensure compliance with safety and OSHA regulations
- Use proper PPE where required
- Opens and locks facilities, enable and disable security system as required.
- 5 years’ experience as a custodian, janitor, housekeeper
- 3 years' supervisor experience
- Will provide on the job training to those with strong work ethic and willingness to learn.
- Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
- The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
- Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
- Has respect and understanding for co-workers and customers
- Must be able to communicate in English. Bilingual is a plus
- Mileage Reimbursement
Schedule
Mon - Fri: 8 am - 12 pm working at FedEx facility near the Hobby Airport in SE Houston. The remaining 4 hours will consist of traveling to different job sites doing inspections, training, emergency fill-in, delivering products, and other Managerial duties. Those duties can also be requested on weekends as needed.
Physical Demands and Qualifications:
- Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 50 lbs.
- Ability to read cleaning instructions
- Ability to differentiate between cleaning products and uses
