Recruiter

We Play to Win!

Big goals. Big achievements. Big impact.

ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!   

Recruiter

This is a tremendous opportunity to be a part of a corporate Human Resources team! We are based in Atlanta, in the Sandy Springs area. This is a hybrid position (3 days in office).

The Recruiter is responsible for high volume, full lifecycle recruitment, which includes partnering closely with hiring managers and HR leaders to understand the staffing needs, as well as implementing and refining a well-rounded recruitment strategy to deliver quality candidates to fill assigned positions. The Recruiter drives all recruiting activities, such as intake meetings, job postings, candidate sourcing, screening, and delivering exceptional service. The Recruiter utilizes an applicant tracking system (ATS) to track the interviewing, hiring, and offer process.

What You'll Do

• Partner with hiring managers and business partners to assess current and future staffing needs and implement effective recruiting strategies.
• Deliver high volume, full lifecycle recruiting activities to ensure staffing needs are met and roles are filled with the best talent. This includes but is not limited to:
• Posting talent opportunities on the Company career site and leading job boards
• Proactively sourcing and engaging passive candidates, past applicants, employee referrals, and prospects to develop deeper and more diverse candidate pipelines
• Thoroughly prescreening, and then presenting qualified candidates to the hiring teams
• Leading the offer process to close and hire selected talent
• Provide frequent communication, feedback, and insights to assist hiring managers in navigating the talent market, candidate pool, and selection process while focusing on delivering a positive candidate experience.
• Contribute and participate in the continuous improvement of the recruiting process.
• Maintain or exceed established KPIs, including time to fill, hiring targets, quality of hire metrics, and survey satisfaction scores.
• Build partnerships with colleges, universities, and technical schools to understand the job placement platforms to increase the candidate pipeline for entry-level roles.
• Build partnerships with veteran associations and leverage efforts to increase our veteran and military recruiting pipelines.
• Act as a first-line ambassador of the Company to engage and attract talent, building pipelines for current and future opportunities.
• Ensure the recruiting process aligns with workforce needs and maintain all regulatory compliance and federal and local laws.
  

What You Bring

• An exceptional degree of ingenuity, creativity, and resourcefulness
• Knowledge of recruitment best practices and the ability to deliver effective recruitment strategies
• General human resource knowledge, including employment laws and regulations as they relate to the hiring process
• Prescreening skills and knowledge of behavior-based interviewing techniques with the ability to effectively assess candidates
• Ability to work with a variety of jobs, including hourly, high volume, office-based, and field-based positions
• Strong time management, multitasking, and organizational skills
• Exceptional verbal communication skills with the ability to speak publicly and with all levels of leadership within an organization
• Exceptional written communication skills with an attention to detail in effectively branding or marketing open positions
• Must be flexible and able to adjust priorities to meet changing deadlines and business needs
• Experience using an ATS to track and manage the recruiting and hiring process
• Microsoft Office Skills (Word, Excel, PowerPoint, and Outlook)
  
  

Required Skills & Education

• Bachelor’s degree in Business, Human Resources, or closely related field preferred; degree may be offset by relevant and substantial work experience in full lifecycle recruitment
• A minimum of 2-3 years of full lifecycle recruiting experience is required, or an equivalent combination of education and experience
  
  

Work Location:

This hybrid role is based in our Atlanta office with up to 10% travel expected.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600 locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com