Program Manager

ServiceNet
Ludlow, MA Full Time
POSTED ON 11/23/2024
AVAILABLE BEFORE 12/22/2024

Job Summary

We are seeking a highly skilled and experienced Program Manager to join our team at ServiceNet. As a Program Manager, you will be responsible for managing the residential program, working collaboratively with the Program Director, and overseeing the daily operations of the program.

Responsibilities

  • Participate in client, staff, and management team meetings to ensure effective communication and collaboration.
  • Monitor the staff schedule and schedule relief coverage as needed to ensure adequate staffing levels.
  • Counsel, train, and supervise staff during each scheduled shift to promote a positive and productive work environment.
  • Assist residents with daily living activities, including meal preparation, cleaning, and laundry, and ensure their comfort and well-being.
  • Transport residents to appointments, community events, and other activities as needed.
  • Complete daily shift notes, data tracking, and other record-keeping tasks to ensure accurate and timely reporting.
  • Assist with the development and implementation of individual support goals to promote resident growth and development.
  • Administer medications once certified and ensure compliance with agency policies and procedures.
  • Remain current on agency certifications and trainings to ensure ongoing professional development.

Qualifications

  • College degree and supervisory/management experience preferred.
  • High School Diploma or GED is required.
  • Valid driver's license and acceptable motor vehicle record.
  • Excellent communication, computer, and organizational skills.
  • MAP, PABC, and CPR/First Aid Certified preferred.
  • Experience working with individuals with developmental delays and/or brain injuries.

Benefits

  • Starting $19.57-$20.53 MAP/hr.
  • Paid orientation and trainings.
  • Generous time-off package.
  • Comprehensive health and dental insurance plans.
  • 403(B)-retirement plan, with employer matching.
  • Long-term disability benefits; paid life insurance.
  • Advancement opportunities; tuition assistance; and several more benefit options.

Schedule

  • 40 hours per week.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Salary : $20 - $21

For Employer
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