Data Analyst Intern

ServiceNow
Santa Clara, CA Intern
POSTED ON 8/16/2022 CLOSED ON 9/7/2022

What are the responsibilities and job description for the Data Analyst Intern position at ServiceNow?

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Who We Are 

ServiceNow believes in the power of technology to create better ways to get work done, to make the world of work, work better for people. 

We are excited and humbled to be named a “Great Place to Work,” a top U.S. employer by LinkedIn, and one of the best midsize employers by Forbes. We’re looking for people who are ready to roll up their sleeves and are passionate about creating products—and a company—that will change the way the world works.  
 
Data Analyst  
 

  • You have experience in pre-processing data in preparation for Machine Learning analyses. 

  • You have skills in more than one of the following methods: regression, decision trees / random forests, Bayesian methods, neural networks, support vector machines, k-nearest neighbor, HMM, recommendation engines, impact/driver analyses, or optimizations. 

  • You know how to compare predictive models for accuracy. 

  • You have experience using R or Python for Machine Learning. 

  • Special consideration for applicants with experience using HANA or SQL queries to extract data and/or create views, tables, and procedures. 

  • Applicants should be enrolled at a college/university or graduate school 

Qualifications

Who YOU are:  

  • Actively enrolled in an accredited university as a full-time student, pursuing either a Bachelor’s, Master’s, or PhD degree, and returning for at least a final term following the summer internship  

  • Preferred: Majoring in Data Science, Mathematics, Computer Science or a related major  

  • Graduating December 2022, or later

  • Able to commit to a 12-week internship in summer 2021 (May-August, or, June-September)  

  • Prior Data Internship experience is preferred, but not necessary  

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
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