Sr Software Engineer (Devops Engineer)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400 customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. 

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Responsibilities:

· Tackles a challenging and varied set of problems aimed at how we can further mature our DevSecOps tools, processes, and engineering capabilities.

· Develops, analyzes and maintains tools that support and automate processes for secure software product releases.

· Automates release processes to eliminate manual work and human error.

· Escalates issues to other teams as appropriate by providing detailed log analysis that bring the development team up to speed quickly on the problem.

· Documents incidents/problems and interacts with other teams to drive permanent resolutions.

· Develops and executes security tests and controls, points out defenses and countermeasures.

· Anticipates, prevents and eliminates problems and creates efficient fixes.

· Collaborates with team members across widely varying levels and roles like stakeholders, DevOps application teams, Change and Release Management and admin teams.

Qualifications

Requirements

· BE / B Tech/ ME / MS / MTech from reputed university with a proven academic track record

· Total 8 years of software development with at least 5 years of Exp in DevOps

· Selecting and deploying appropriate CI/CD tools like Git, Jira, GitLab, or Jenkins

· Knowledge of DevSecOps practice and an understanding of common services in the DevSecOps delivery pipelines as well as proven experience designing and implementing secure CI/CD.

· Experience with agile software development

· Working knowledge of various tools, open-source technologies, and cloud services

· Experience with infrastructure scripting solutions such as PowerShell or Python

· Experience with container orchestration, Config management services like Kubernetes, Ansible

· Familiarity with SOA technologies including as REST, SOAP

· Experience in designing and developing application on ServiceNow platform will be a strong plus

· Experience in object-oriented and modularized software

· Demonstrated success completing complex projects, on time

· Demonstrated aptitude for learning new technologies quickly

· Proven experience as a key technical resource leading the development of solutions

· Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery

· Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity

· Proven team player and team builder

· Experience in designing, developing, scalable and distributed system.

· Strong communication skills (both written and verbal)

FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.